KSP Fulfillment
KSP Fulfillment is a culture-driven organization which places a high level of trust in our employees. Our operational processes are formed around our core values of integrity, respect, team empowerment, collaboration, continuous improvement, and quality. Each KSP employee is focused on achieving our company vision and Doing the Right Things for our customers.
Position Summary
The Marketing AI Specialist will lead the adoption and application of Artificial Intelligence (AI) primarily within the Marketing area through content creation, workflow automation, analytics, reporting, and process optimization. This role may also partner with other departments, including Sales, IT, Operations, Customer Experience, and Finance, to identify and implement AI-driven solutions that improve efficiency, decision-making, and business performance.
Essential Functions
- Demonstrate alignment with the Core Values of KSP Fulfillment.
- Develop and implement AI-powered solutions that enhance productivity and business outcomes across KSP.
- Support Marketing by creating AI-enabled content generation, campaign optimization, reporting, SEO, social media, and customer engagement processes.
- Design and maintain AI-driven automations to streamline workflows and reduce manual effort.
- Design, develop, and optimize company websites and landing pages, leveraging AI and modern web technologies to improve user experience, functionality, conversion rates, content effectiveness, and overall site performance.
- Build dashboards, reports, and data insights using AI and business intelligence tools.
- Partner with IT to evaluate, implement, and govern AI platforms, tools, and integrations.
- Train and coach employees on effective AI usage, best practices, and prompt engineering techniques.
- Identify opportunities to leverage AI within Sales, Operations, Customer Service, Finance, and other business functions.
- Establish standards, governance, and security practices for responsible AI usage.
- Monitor emerging AI technologies and recommend solutions that create competitive advantages for KSP.
- Measure and report on AI adoption, efficiency gains, and business impact.
- All other duties as assigned.
Position Requirements
- Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
- Proven experience in AI related to marketing, preferably in the logistics, fulfillment, supply chain, or B2B services space.
- Experience with AI platforms such as ChatGPT, Microsoft Copilot, Claude, Gemini, Perplexity or similar technologies.
- Knowledge of workflow automation tools such as Power Automate, Zapier, Make, or related platforms.
- Knowledge of CRM & Marketing platforms systems such as HubSpot, SEMrush or related platforms.
- Experience with data analysis, reporting, and business intelligence tools, including GA4
- Strong understanding of marketing processes, content development, and digital marketing technologies preferred.
- Ability to translate business challenges into practical AI solutions.
- Excellent communication, training, and change management skills.
- Strong analytical and problem-solving abilities with the capacity to translate data into actionable insights.
- Highly organized with strong project management skills and the ability to prioritize multiple initiatives.
- Self-starter mindset with the ability to work independently while collaborating effectively across teams.
- High level of attention to detail and commitment to quality.
- Strong verbal and written communication skills.
Job Type: Full-time
Pay: $60,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
