Overview
We are seeking a highly skilled and energetic Experienced Dental Receptionist to join our dynamic dental team. In this vital role, you will be the friendly face and efficient coordinator at the front desk, ensuring a smooth patient experience from appointment scheduling to billing. Your expertise in dental office management, medical billing, and EMR systems will be key to delivering exceptional patient service and maintaining seamless clinic operations. If you thrive in a fast-paced environment and possess a passion for healthcare support, this opportunity is perfect for you!
You Must have Dental Experience to Qualify for this Role
Responsibilities
- Greet patients warmly, verify insurance coverage, and manage appointment scheduling using dental practice management software such as Eaglesoft
- Handle multi-line phone systems with professionalism, providing accurate information and directing calls appropriately
- Verify insurance benefits, perform insurance authorization and pre-authorization processes, including Medicare and Medicaid where applicable
- Manage patient intake, update medical records, and review documentation for accuracy and completeness
- Conduct insurance verification, billing, coding
- Maintain organized filing of dental charts, and administrative documents while ensuring compliance with HIPAA regulations
- Support clinical staff with administrative tasks such as preparing care plans, reviewing documentation, and coordinating appointments
Skills
- Proven experience as a Dental Receptionist or Administrative Support in a dental setting with clinic experience
- Strong knowledge of dental terminology, and dental billing procedures
- Familiarity with EMR/EHR systems including Eaglesoft proficiency in Google Doc / sheets
- Excellent phone etiquette with the ability to handle complex inquiries efficiently in a bilingual environment preferred
- Ability to review medical documentation accurately and ensure compliance with HIPAA standards
- Strong organizational skills with attention to detail in filing, documentation review, and office management tasks
- Exceptional customer service skills combined with professional communication and interpersonal abilities
Join us to make a difference in patients’ lives by providing top-tier administrative support in a vibrant dental practice. We value your expertise and dedication as we work together to deliver outstanding care!
Pay: $15.00 - $20.00 per hour
Work Location: In person
