Operations & Administrative Coordinator
North Bay Waterworks
Santa Rosa, CA (Onsite)
Full-Time | Monday–Friday
$30.00 per hour
Join a Growing Team Supporting Water Infrastructure
North Bay Waterworks is a manufacturer's representative and distributor serving the municipal waterworks industry. We partner with leading manufacturers to provide products and solutions used in essential water and infrastructure projects throughout California.
We're looking for a dependable, organized, and proactive Operations & Administrative Coordinator to become an integral part of our team. This is a hands-on position where no two days are exactly the same. You'll work closely with our sales team, customers, manufacturers, and warehouse to help keep daily operations running smoothly.
If you enjoy solving problems, staying organized, and working in a collaborative environment where your work makes a difference, we'd love to hear from you.
What You'll Do
As our Operations & Administrative Coordinator, you'll support many aspects of the business, including:
Administrative & Operations
- Maintain CRM records, project pipelines, and sales trackers
- Coordinate customer and distributor follow-ups
- Review and distribute construction leads
- Prepare sales activity reports
- Review commission reports and identify discrepancies
- Assist with inventory tracking and monthly inventory counts
- Maintain organized records and operational documentation
Customer & Sales Support
- Prepare customer quotes
- Process purchase orders
- Coordinate shipments with vendors and freight carriers
- Generate invoices
- Respond to customer inquiries by phone and email
- Provide backup support for our Inside Sales team
Warehouse & Inventory
- Assist with receiving and shipping products
- Help maintain inventory accuracy
- Organize warehouse materials
- Support day-to-day operational activities as needed
What We're Looking For
We're looking for someone who is:
- Highly organized and detail-oriented
- Comfortable managing multiple priorities
- Friendly and professional with customers
- Self-motivated and dependable
- A strong communicator
- Comfortable working independently and as part of a team
Preferred Qualifications
- Microsoft Office (Excel, Outlook, Word)
- Experience with QuickBooks, ERP, CRM, or inventory software
- Administrative, operations, customer service, or office experience
- Experience in distribution, manufacturing, construction, or the waterworks industry is a plus—but we're happy to train the right person.
Physical Requirements
- Ability to lift and move materials weighing up to 65lbs.
- Ability to stand, walk, bend, and perform physical tasks throughout the workday.
- Comfortable working in both an office and warehouse environment.
Benefits
- Health and dental insurance
- 401(k) with company match
- Paid time off
- Opportunities for professional growth and advancement
Why Join North Bay Waterworks?
We're a small, collaborative team where every employee plays an important role. You'll gain exposure to operations, customer service, sales support, inventory management, and business administration while helping support critical infrastructure projects throughout California, Nevada, and Hawaii.
If you're looking for a stable, full-time opportunity with room to grow, we'd love to meet you.
Job Type: Full-time
Pay: $30.00 per hour
Schedule:
- Monday–Friday
- 8-hour shift
Pay: $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
Application Question(s):
- If selected, when would you be available to start?
- Are you comfortable with the $30/hour pay?
- Are you able to meet the physical requirements, including lifting up to 65 pounds?
Experience:
- Administrative: 2 years (Preferred)
- Customer service: 2 years (Preferred)
Ability to Relocate:
- Santa Rosa, CA 95403: Relocate before starting work (Preferred)
Work Location: In person
