Front Desk Concierge (Part-Time)
Position Overview
Stratton Amenities is seeking a reliable and professional Front Desk Concierge to support a luxury residential community. This role is responsible for maintaining a strong lobby presence, managing resident and guest interactions, and ensuring smooth front desk operations during assigned shifts.
Key Responsibilities
-
Maintain a professional, welcoming lobby presence at all times
-
Greet residents and guests, manage visitor access, and announce arrivals
-
Answer and route phone calls with proper etiquette
-
Handle packages, deliveries, and key control according to property procedures
-
Monitor building access and follow security protocols
-
Assist residents with requests, reservations, and general inquiries
-
Maintain accurate logs and reports for incidents, visitors, and deliveries
-
Coordinate with property management and escalate issues when needed
-
Ensure the front desk and lobby remain clean, organized, and presentable
Qualifications
-
Prior concierge, front desk, hospitality, or customer service experience preferred
-
Strong communication and interpersonal skills
-
Professional appearance and demeanor
-
Reliable, punctual, and able to work independently
-
Comfortable handling multiple tasks in a fast-paced environment
-
Basic computer proficiency and ability to learn property systems
Requirements
-
Must be available to work weekends consistently
-
Must be able to stand or sit for extended periods
-
Must pass a background check
Benefits include health, dental, and vision insurance, paid sick leave, and paid time off.
Equal Opportunity Employer
Stratton Amenities is an equal opportunity employer and considers all qualified applicants without regard to protected characteristics.
High school diploma or equivalent required
Additional coursework or training in hospitality or customer service preferred
