The Appliance Delivery & Installation Technician is responsible for safely transporting, delivering, and installing household appliances for our customers. This role combines physical labor, technical skill, and customer service to ensure every customer receives a smooth, professional installation experience.
Key Responsibilities
Load, transport, and deliver appliances such as refrigerators, washers, dryers, dishwashers, ovens, and microwaves
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Install appliances according to manufacturer specifications and local codes
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- Remove old appliances when required and prepare them for haul-away
Test appliances after installation to confirm proper operation
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Communicate clearly with customers about installation procedures and general product features.
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Document deliveries, installations, and service notes using company systems
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Maintain company vehicles, tools, and equipment in clean and safe working condition
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Follow all safety protocols, including lifting techniques and electrical/water connection procedures
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Work collaboratively with sales staff, warehouse staff, and customer service teams
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Qualifications
High school diploma or equivalent
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Experience in appliance delivery, installation, or related trades (preferred but not always required)
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Ability to lift and maneuver heavy appliances with proper equipment
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Basic mechanical, electrical, and plumbing knowledge (preferred but not always required)
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Valid driver’s license with a clean driving record
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Strong problem-solving skills and attention to detail
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Excellent customer service and communication abilities
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Ability to work independently and as part of a team
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Work Environment
Frequent lifting, bending, pushing, and pulling
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Work performed in customer homes, businesses, and company vehicles
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Exposure to varying weather conditions during loading/unloading
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Why This Role Matters
This position is often the final step in a customer’s purchase experience. A skilled technician ensures appliances are installed correctly, safely, and with a positive customer interaction that reflects well on the company.
