Description:
GENERAL SUMMARY OF DUTIES
Greets and receives patients, while monitoring provider schedules as primary functions, but also performs a variety of routine front desk clerical tasks.
Position Duties
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Greet visitors at the front desk, determines the nature of business, and notifies appropriate person of their arrival.
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Greets and registers patients.
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Collect any monies due at the time of service.
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Update all required information in the EMR system
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Be the liaison between the patient and clinical areas when patients are waiting to be called to the back.
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Assists patients who come to pick up prescriptions.
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Maintains tidiness of front desk workstations and reception area.
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Balances payments to reconciliation report.
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Assist in stocking work area with supplies
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Perform a variety of clerical duties pertinent to the department.
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Protect the confidentiality and security of health records and health information.
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Adhere to the Mission, Vision, and Values of The NeuroMedical Center Clinic.
Requirements:
Education:
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High School Diploma or G.E.D.
MINIMUM QUALIFICATIONS
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Medical office experience and 2 years of customer service experience a plus
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Insurance knowledge & referral knowledge preferred.
This position will work out of our Livingston Clinic on Tuesdays, Thursdays, & Fridays and our Gonzales Clinic on Tuesdays, Thursdays, Fridays, & every other Wednesday morning.
