Job Overview
We are seeking a dedicated and detail-oriented Treatment Coordinator and Insurance benefit coordinator to join our healthcare team. The ideal candidate will possess a strong understanding of Dental office procedures, excellent communication skills, and a passion for providing exceptional patient care. As a Treatment Coordinator, you will serve as the vital link between patients and healthcare providers, ensuring smooth coordination of treatment plans, patient education, and administrative support. Your role is essential in enhancing patient experience and facilitating efficient clinic operations through organized scheduling, thorough documentation, and compassionate service.
Responsibilities
- Act as the primary point of contact for patients regarding treatment plans, appointments, and follow-up care.
- Educate patients on their treatment options, procedures, and post-treatment instructions with clarity and empathy.
- Coordinate with healthcare providers to schedule procedures, consultations, and necessary diagnostic tests efficiently.
- Maintain accurate and detailed patient records in compliance with privacy regulations and clinic policies.
- Assist with insurance verification, pre-authorizations, and billing processes to streamline financial interactions.
- Provide administrative support by managing appointment calendars, sending reminders, and handling patient inquiries promptly.
- Collaborate with dental staff to ensure seamless communication across departments.
- Uphold high standards of professionalism, confidentiality, and patient-centered service at all times.
Qualifications
- Proven experience working in a medical or dental office environment with familiarity in healthcare administrative procedures.
- Strong knowledge of dental terminology to accurately communicate treatment details and documentation requirements.
- Experience providing dental administrative support including scheduling, insurance processing, and record keeping.
- Excellent organizational skills with the ability to multitask effectively in a medium-paced setting.
- Exceptional communication skills to clearly convey information to patients and team members alike.
- Office experience that demonstrates proficiency in managing administrative tasks efficiently.
- Dental office experience is considered an asset but is not mandatory; relevant healthcare experience is essential. Join our team as we deliver compassionate care through organized coordination and exceptional service!
Job Type: Full-time
Pay: $22.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Health insurance
- Paid sick time
- Paid time off
- Professional development assistance
- Profit sharing
Application Question(s):
- Available to work one saturday a month
Experience:
- Dental /Medical insurance verification: 2 years (Required)
Work Location: In person
