Beverly Hills, CA | Full-Time
We are a private, boutique plastic surgery practice in Beverly Hills seeking a professional, polished, warm, and highly organized Medical Receptionist / Front Desk Coordinator to join our team.
This position is ideal for someone who enjoys working in a sophisticated, patient-focused environment and understands the importance of creating an exceptional experience from the moment a patient walks through the door.
Responsibilities
- Greet patients warmly and professionally and provide an elevated front-desk experience
- Answer phones, respond to inquiries, and manage patient communications
- Schedule and confirm consultations, appointments, and procedures
- Check patients in and out and maintain accurate patient information
- Assist with patient paperwork, forms, and basic administrative tasks
- Manage the office calendar and coordinate appointments efficiently
- Communicate professionally with patients via phone, text, and email
- Assist the Patient Care Coordinator and physician with day-to-day office needs
- Maintain a clean, organized, and welcoming reception area
- Handle sensitive patient information with professionalism and discretion
- Provide excellent customer service while maintaining a calm and positive demeanor in a busy environment
- Emails
What We’re Looking For
- Previous experience in a medical office, plastic surgery, dermatology, aesthetics, luxury hospitality, or a similar setting is preferred
- Excellent communication and interpersonal skills
- Warm, friendly, and confident personality
- Professional and polished appearance
- Highly organized and detail-oriented
- Reliable, punctual, and able to take initiative
- Comfortable speaking with patients and handling a busy phone line
- Strong computer and organizational skills
- Ability to multitask and prioritize
- Discretion and respect for patient privacy
- Someone who is naturally personable and makes patients feel comfortable and welcome
The Ideal Candidate
We are looking for someone who is confident and personable rather than timid, with a natural ability to connect with people. The right person should be comfortable interacting with high-end clientele, have excellent phone etiquette, and represent the practice in a polished and professional manner.
Experience with Nextech or other medical practice management software is a plus, but we are willing to train the right candidate.
Schedule
Full-time, Monday–Friday
Beverly Hills, CA
If you are friendly, polished, organized, dependable, and enjoy providing an exceptional patient experience, we would love to hear from you.
Pay: $23.00 - $28.00 per hour
Work Location: In person
