The Sonnenalp is accepting applications for Seasonal Housekeepers under the H-2B Temporary Non-Agricultural Worker Program. Qualified U.S. workers are encouraged to apply.
Wage: $20.00/hour
Typical Schedule:
Primary Purpose of Position
The Room Attendant-Entry Level is a position in the Housekeeping Department that reports to a Housekeeping Supervisor. The primary role of the Room Attendant-Entry Level is to learn the procedures, policies and standards required for this role at the Sonnenalp Hotel in order to develop proficiency.
Essential Duties and Responsibilities:
- The Room Attendant-Entry Level duties in the hotel include:
- Welcome and acknowledge all guests according to company standards; thank guests showing genuine appreciation
- Ensure personal appearance is professional and uniform is clean and pressed at all times
- Respond promptly to requests from guests, supervisors and other departments.
- Organize and restock cart at the beginning and end of the shift.
- Deliver any requested housekeeping items to guest rooms.
- Organize work schedule to complete daily assignment of a minimum of 8 Guest rooms ensuring adherence to high quality inspection standards of at least 85%
- Remove trash, dirty linen and room service items
- Make beds, clean bathrooms, replace dirty linens with clean ones
- Dust, polish and remove marks from walls and furnishings
- Check that all appliances are present in the room and in working order
- Straighten desk items, furniture and appliances according to prescribed layout
- Vacuum carpets and perform floor care duties in guest rooms as well as corridors
- Clean corridors, lobbies, stairways, elevators and lounges as well as guest rooms when asked
- Follow all company, safety and security policies and procedures; complete safety training and certifications; properly store flammable materials
- Report any damage of hotel property, maintenance issues or safety hazards
- Maintain confidentiality of proprietary information and security of guest rooms
- Support team members to reach shared goals.
- Speak with others using clear, respectful and professional language
- Perform other reasonable job duties as requested by Supervisors.
Education/Experience
- High school diploma preferred
- Less than 1 year of Housekeeping experience
- Basic English language skills preferred- i.e. ability to understand and respond to Guest needs and follow directions
- Experience operating cleaning equipment preferred
- A passion for providing customer service
Special Skills/Equipment
- Ability to follow hotel policies and procedures
- Attention to detail and thoroughness
- Communication Skills - i.e. listen & respond clearly
- Professionalism
- Customer & Quality focus
- Reliability/ Dependability
- Adaptability/ Flexibility
- Time Management
- Team Cooperation
- Integrity / Honesty
- Ability to complete assigned work under supervision
Essential Physical Requirements
This role involves demanding physical abilities including but not limited to:
- Must be able to stand for duration of shift
- Ability to lift, push, pull and carry a minimum weight of approximately 25 lbs and have the ability to carry up to 50 lbs
- Ability to kneel, bend, crawl
- Ability to work in confined spaces
- Ability to tolerate exposure to dust and cleaning chemicals
Employee conduct:
- It is the responsibility of every employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, guests and vendors.
Benefits:
- Medical, Dental, Vision Insurance
- Resort Discounts
- Holiday Pay, Paid Time Off and Sick Pay
- 401(k) Retirement Plan & Roth 401(k)
- Voluntary Life Insurance
- Short Term & Long Term Disability
- Employee Assistance Program
- Parking Credit or Discounted Bus Passes
