Overview
Join our dynamic healthcare team as a Business Office Assistant / Medical Assistant, where you'll play a vital role in ensuring smooth administrative operations and delivering exceptional patient care. This position offers an exciting opportunity to combine medical support with office management, contributing to a positive healthcare experience for patients and staff alike. You will be responsible for managing patient intake and check in/out, coordinating care with their medical records sent to referring practices, assisting with patient scheduling and insurance verification, and providing outstanding customer service in a fast-paced environment. Your proactive approach and attention to detail will help streamline clinic workflows and enhance patient satisfaction.
Duties
- Assist healthcare providers with clinical tasks, including patient intake, vital signs, rooming patients, and preparing exam rooms
- Manage medical records accurately using EMR (Electronic Medical Records) and EHR (Electronic Health Records) systems
- Utilize CPT (Current Procedural Terminology), ICD-9, ICD-10, and ICD coding standards for billing purposes
- Verify insurance coverage, accept payments
- Provide excellent customer service by answering patient inquiries, scheduling appointments, and guiding patients through administrative procedures
- Maintain compliance with healthcare regulations and ensure confidentiality of all medical records and information
- Prior authorizations
- Coordinate scheduling of tests and clinic visits
- Coordinate referrals to other specialists or procedures
- Position is weighted more toward business office assistant work and coordination than full medical assistant duties.
Requirements
- Proven experience working in a medical office environment preferred, with familiarity in medical terminology and records management. Other comparable experience or education in a different field considered.
- Strong knowledge of medical coding including CPT coding and ICD-10 a plus, but can be trained.
- Proficiency in Microsoft Office applications is critical, while experience with EMR/EHR systems will be preferred
- Experience with prior authorizations for medications, labs, and procedures preferred.
- Excellent communication skills with a focus on customer service and patient interaction is most critical in joining a collaborative team with excellent interaction and teamwork and cross-covering.
- Knowledge of health insurance processes, medical billing procedures, and medical collection practices a plus
- Ability to multitask efficiently in a fast-paced setting while maintaining accuracy and attention to detail is critical
- Certification as a Medical Assistant is preferred; prior experience with medical office administration is highly valued.
Join us to make a meaningful difference in healthcare delivery! This role offers an engaging environment where your skills in customer service, patient interaction, rooming/vitals/injections, and office administration will directly impact patient care quality. We are committed to supporting your professional growth while fostering a positive work atmosphere that values your contributions.
Company Background
Specialists in Pediatric Neurology PLLC (SPN) is a premier practice in southeast Michigan specializing in Pediatric Neurology and Epilepsy care. Dr. Arndt & SPN were recently selected to be included in the 2026 Hour Detroit Magazine’s 2026 list of Top Docs. The practice utilizes the same highly regarded, innovative, patient and family-oriented care model that Dr. Arndt created during his 12 year tenure at Beaumont Childrens as Chief of Pediatric Neurology & Director of the National Association of Epilepsy Centers (NAEC) comprehensive pediatric epilepsy program (Level IV, highest level medical & surgical care). The multidisciplinary care team approach helped foster the development of Beaumont Children’s first nationally recognized pediatric specialties (Pediatric Neurology, Pediatric Epilepsy) by 2014, servicing quaternary level care and multiple national distinctions, without losing the personalized approach for primary pediatric neurology evaluations. Patients and families significantly benefit from new, innovative in-office and in-home diagnostics and care models that can be offered in a private practice office setting.
The SPN care team delivers best practice evaluations and treatments, leveraging training from top training programs for pediatric neurology and epilepsy, nationally recognized work experience, and national connections when appropriate for more complex cases.
The practice provides care for pediatric patients of all ages, from birth through young adulthood. Evaluations include new-onset neurologic concerns, transfer of care for chronic or established neurological conditions, as well as 2nd opinions for the most challenging neurologic or epilepsy cases seeking answers and best practice evaluations/treatments/direction. We have top Pediatric Neurology specialists at all levels of our team. At SPN, we strive to be a trusted partner in pediatric neurological care and a source of hope and support for our patients and families.
Current office staff: Doctor, Nurse Practitioner, Neuropsychologist, EEG Technologists, Business Office Assistants/Medical Assistants, Office Manager.
Visit our website for more information: www.SPNeurology.com
Pay: $20.00 - $28.76 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
