We are hiring an F&I Producer to help customers complete the finance and insurance portion of their vehicle purchase in a professional, compliant, and customer-focused way. This is a producing role, not a director position, and it is well suited for someone who builds trust quickly, communicates clearly with customers, and stays flexible while moving deals forward in a fast-paced dealership environment. In addition to generating F&I income, this role supports the sales management team by stepping in where needed to help the dealership deliver a smooth, efficient buying experience.
Core Responsibilities
- Guide customers through financing and payment options after a vehicle purchase agreement is reached
- Present eligible F&I products to every customer, every time, using a clear and consistent process
- Conduct customer interviews to understand needs, explain available options, and support a smooth delivery experience
- Complete accurate paperwork, funding packages, product disclosures, and compliance documentation
- Process cancellations and respond to post-sale F&I questions as needed
- Help desk deals, structure transactions, and support trade appraisals and vehicle acquisition opportunities when needed
- Assist with closing sales and provide backup support to sales managers during busy periods or coverage gaps
- Coach salespeople on deal flow, customer communication, product awareness, and effective handoffs into F&I
- Maintain daily, monthly, and as-needed reporting, including StoneEagle production reports, internal production reports, daily sales reports, and other dealership reporting needs
Required Skills & Abilities
- Strong customer-facing communication skills and the ability to build confidence throughout the buying process
- Comfortable balancing customer interaction with documentation, compliance, and follow-through
- Able to shift between priorities quickly while maintaining accuracy and professionalism
- Team-oriented approach with a willingness to step in and support broader dealership needs
- Working knowledge of finance documentation, product presentation, and dealership sales processes
Other Requirements
- Reports to the GSM
- Hours: Monday–Saturday, 8:30 a.m.–6:30 p.m.; additional hours as needed to support customers, sales volume, and dealership needs
- Regular weekly day off will be coordinated with team goals and customer coverage needs
- Prior experience in automotive finance and insurance, dealership sales support, or a closely related role preferred
Pay: From $110,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
