The Program Manager – Agentic AI Platform will play a pivotal role in driving the successful delivery of large-scale Agentic AI initiatives from concept to production. This role requires a unique blend of program leadership, strategic planning, stakeholder management, and technical understanding of AI-powered platforms to ensure alignment between business objectives, product vision, and engineering execution.
You will be responsible for managing cross-functional programs spanning Product, Engineering, AI/ML, Architecture, Design, and Customer Success teams. The role demands strong experience in coordinating complex technology programs, managing dependencies, mitigating risks, and ensuring the successful rollout of AI-driven solutions that deliver measurable business value.
Key Responsibilities:
Program Leadership: Lead end-to-end delivery of Agentic AI programs, ensuring alignment with business goals, timelines, budgets, and customer expectations.
Strategic Planning: Define program roadmaps, milestones, delivery plans, and governance structures to support the successful execution of AI initiatives.
Cross-Functional Coordination: Partner with Product Managers, AI Engineers, Architects, DevOps teams, and business stakeholders to drive execution across multiple workstreams.
Stakeholder Management: Serve as a primary point of contact for internal leadership and customer stakeholders, providing clear communication on progress, risks, dependencies, and outcomes.
Delivery Governance: Establish delivery processes, operating rhythms, status reporting, and executive reviews to ensure transparency and accountability.
Risk & Dependency Management: Proactively identify program risks, manage inter-team dependencies, and implement mitigation plans to ensure successful delivery.
Customer Engagement: Support customer workshops, planning sessions, and strategic discussions to align AI solutions with business objectives and adoption goals.
Resource Planning: Coordinate resources across teams and ensure appropriate allocation to support program priorities and delivery commitments.
AI Platform Enablement: Work closely with technical teams to understand Agentic AI capabilities, RAG pipelines, LLM integrations, and platform evolution, enabling informed decision-making.
Required Skills & Qualifications:
- 10+ years of experience in Program Management, Technical Program Management, or Delivery Management roles.
- Proven experience leading large-scale enterprise technology programs involving multiple stakeholders, teams, and delivery streams.
- Strong understanding of AI/ML platforms, LLM-powered applications, and Agentic AI concepts .
- Experience managing programs involving product development, software engineering, cloud technologies, and enterprise integrations .
- Ability to effectively coordinate across Product, Engineering, Architecture, Design, Security, and Operations teams .
- Strong experience with Agile delivery methodologies , program planning, roadmap management, and release governance.
- Proven ability to manage risks, dependencies, escalations, and competing priorities in complex environments.
- Familiarity with AI concepts including RAG, LLMs, agent orchestration, vector databases, and workflow automation .
- Experience with project and program management tools such as JIRA, Confluence, Azure DevOps, or similar platforms .
- Excellent communication, leadership, negotiation, and organizational skills.
- Ability to operate effectively in fast-paced environments with evolving business and technology priorities.
Preferred Qualifications:
- Experience delivering AI, GenAI, Agentic AI, or Data Platform programs in enterprise environments.
- Experience managing programs involving multi-agent workflows, enterprise AI adoption, and automation initiatives .
- Knowledge of AI governance, security, compliance, and risk management practices .
- Background in Computer Science, Engineering, Business, or a related discipline.
