Secure Behavioral & Psychiatric Health Transport Officer Full-Time |South Florida Region | In-Person
CST Care Team is a Florida-based behavioral health transport company seeking experienced Transport Officers to provide safe, dignified, and clinically informed transport for individuals experiencing behavioral and psychiatric health crises. This is not a standard driving role. Our Transport Officers function as front-line healthcare providers -- calm, skilled, and trained to support patients through some of the most difficult moments of their lives.
Compensation & Schedule
- Base pay: $17.00/hr
- Standard schedule is 48 hours per week across 2-3 set days
- The first 40 hours are paid at base rate; the remaining 8 hours are guaranteed overtime at time-and-a-half ($25.50/hr)
- That guaranteed overtime structure brings annualized compensation to approximately $46,000/year
- Additional overtime beyond the 48-hour schedule is available and compensated separately
- Pay is shift-based -- you are compensated for your full time on shift, not per transport
What You'll Do
- Conduct secure behavioral and psychiatric transports safely, professionally, and on schedule
- Provide direct support to patients in crisis, using appropriate de-escalation and crisis intervention techniques
- Coordinate transport schedules and any changes in real time with dispatch and management
- Complete all intake paperwork, client logbook entries, and transport documentation accurately
- Maintain vehicle cleanliness and readiness before and after every transport
- Monitor traffic and route conditions to ensure timely arrivals
- Communicate effectively with patients, family members, receiving facilities, and internal staff
- Report any potentially dangerous or escalating situations immediately per company protocol
- Follow all applicable state and federal regulations, including HIPAA
What We're Looking For
This role is best suited for someone with a background in emergency medical services, behavioral health, or a related clinical field who is comfortable working independently and as part of a team -- including overnight and 24-hour shifts.
credentials and experience:
- EMT, Paramedic, Mental Health Technician certificate or license (EMT or higher strongly preferred)
- CPI Blue Card or equivalent crisis prevention/intervention training (significant advantage)
- 1-2 years working with behaviorally complex youth and/or adults
- BLS and CPR certification
- Experience in healthcare, emergency services, or law enforcement
Requirements
- Valid Florida driver's license with clean driving record
- Ability to pass a Level 2 background check and ACHA background screening
- High school diploma or GED
- Must be authorized to work in the United States
- Ability to lift 50 lbs and meet physical demands of the role, including potential physical intervention situations
- Passenger assistance and safety sensitivity awareness
- Wheelchair procurement/transport capability
- Strong judgment, problem-solving ability, and written/verbal communication skills
- Availability for set weekly shifts including potential overnight and 24-hour assignments
You're a Strong Fit If You
- Are genuinely drawn to working in the behavioral health space
- Stay composed under pressure and adapt quickly in dynamic situations
- Can work confidently solo or as part of a team
- Transport long distances and/or over night.
- Take documentation and compliance seriously
- Understand that every transport represents a person in crisis who deserves professionalism and care
Job Types: Full-time, Part-time, Contract
Pay: $17.00 - $27.12 per hour
Expected hours: No less than 48.0 per week
Benefits:
Experience:
- working with behaviorally complex youth and or adults: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: On the road
