Benefit highlights: 11 Paid Holidays, 15+ days of PTO, 401k Matching, Health Benefits, and more!
The Floating Senior Teller/Customer Service Representative processes a variety of financial transactions including cashing checks, receiving deposits, distributing withdrawals, processing transfers, accepting loan payments and preparing change orders. Will also assist tellers and other front-line staff with more complex transactions and will provide overrides/approvals on escalated transactions. Additionally, the Senior Teller/Customer Service Representative also assists customers with opening accounts, processing check orders, issuing debit cards, general maintenance on existing accounts, and other account related duties as needed.
This position covers the upper RGV branches: Weslaco, Donna, Pharr, Mission, Edinburg, and McAllen.
- High School diploma, general education degree (GED), or equivalent required.
- 1 to 3 years of teller experience required.
- Excellent customer service skills.
- Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division with basic calculator skills.
- Excellent verbal, written and interpersonal communication skills.
- Excellent time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment.
- Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and systems.
- Must be self-motivated with strong initiative, high level of accountability, and attention to detail.
The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
