Title: Aircraft Maintenance Crew Chief
Location: Gallatin, TN - Airport KXNX
Reports to: Director of Maintenance
Built Different:
Jet Access is a family-owned, professionally operated private aviation company. Everything private aviation lives here: aircraft management, charter, maintenance, sales, flight training, FBO services, and charter brokerage. We were the first to bring every sector of private aviation under one brand, and the best of what we are building is still ahead of us.
But here is what you really need to know: the energy at Jet Access is different, and you will feel it from day one. We move with purpose and intensity, thinking strategically, acting decisively, and tackling challenges head-on. This is not a place for coasting. We expect excellence, ownership, and the drive to do things right even when it is harder. We push hard because we genuinely want to elevate the lives of our clients, our aircraft owners, and the people right next to us. Growth is not just happening around us. We are driving it together.
Bring your energy, your expertise, and your commitment to excellence and expect us to meet you with the same. You will have a voice, a real seat at the table, and the opportunity to grow in a company that is genuinely invested in your future. Expect it all.
Our Core Values
Safety First. Above all else, we operate with the safety of our Team Members, clients, and guests as our top priority. No exceptions, no shortcuts.
Do the Right Thing for the Long Term. We act ethically, think strategically, and make decisions built for the future. Our Team Members are empowered to choose the harder right over the easier wrong.
Take Care of Each Other. When we take care of our people, our people take care of our clients and each other. We show up, listen first, and lift each other up.
Relationships Matter. Our relationships with Team Members, clients, vendors, and the communities we serve are the foundation of our success. We keep our word and build trust one interaction at a time.
Maintain Positivity. We celebrate wins, lift each other up, and bring optimism and solutions to every challenge. The energy we create together is a choice, and we choose well.
Your Competitive Edge
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Starting hourly rate of $36.00 to $50.00 per hour, depending on experience, paid biweekly.
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Overtime pay for all hours worked over 40 hours per week.
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This position is classified as FLSA Non-Exempt.
Our commitment to "Take Care of Each Other" shows up in everything we offer: generous benefits, competitive wages, paid vacation and holidays, excellent training programs, and discounted flight training. You will join a tight-knit family where leadership is compassionate, transparent, and empowers you to achieve success, both for the business and your personal growth.
Where You Make Your Mark
The Aircraft Maintenance Crew Chief at Jet Access serves as the central point of accountability for assigned aircraft throughout the entire maintenance lifecycle. This role combines deep technical expertise with project leadership, coordinating technicians, parts procurement, quality
assurance, and client communication from aircraft arrival through delivery. The Crew Chief ensures every aircraft receives meticulous care while meeting budget, timeline, and quality commitments that protect the trust of aircraft owners and clients alike.
Leadership, Management and Accountability
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Set clear performance expectations for assigned technicians, communicate budget and timeline standards, and hold the team accountable to quality and productivity targets on every project.
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Assign work strategically based on individual technician strengths and developmental needs, balancing workload to optimize project efficiency and team growth.
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Deliver and document hands-on training to build technical capabilities across the team, providing constructive feedback and mentoring technicians at all experience levels.
- Review technician time entries for accuracy, provide performance input to the Director of Maintenance, and address performance concerns promptly and directly.
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Foster a safe, clean, and organized work environment by maintaining FOD awareness, reinforcing safety protocols, and modeling the professional standards expected of every Team Member.
Aircraft Oversight and Incoming Management
- Oversee hidden damage inspections and document each aircraft's incoming condition through comprehensive video inspections per company protocols.
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Install aircraft identification systems including red tags, ID sheets, and equipment labels, and implement appropriate protection measures during maintenance.
- Provide accurate aircraft times, cycles, and engine data to the inspection department to
support proper maintenance planning from day one. -
Execute inventory management protocols, create complete documentation, and secure keys with recorded locations for every incoming aircraft.
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Collaborate with project managers and the Director of Maintenance on client incoming checklists to capture all critical information including dates, commitments, programs, and squawks.
Work Order and Project Management
- Build comprehensive work orders by adding necessary items, researching parts, and obtaining accurate pricing throughout the inspection process.
- Monitor budget performance using Corridor's Work Order Labor Hours report to ensure on-time task completion and project-level cost efficiency.
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Identify and proactively manage long-lead items, coordinating with project managers and the Director of Maintenance to prevent delivery delays.
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Provide daily status updates to project managers covering progress, constraints, concerns, and realistic timeframes for each assigned aircraft.
- Ensure proper work order completion with correct sign-offs, accurate parts documentation, and all entries completed by the appropriate personnel before delivery.
Parts Coordination and Procurement
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Facilitate parts ordering through Corridor with complete information including programs, coverage, need-by dates, and warranty status for every part on every project.
- Monitor the Corridor Material Shortage Report regularly and coordinate with the parts
department to address critical shortages before they impact delivery timelines.
- Ensure timely core returns through proper tagging to avoid core fees and maintain
compliance with all applicable parts programs.
- Verify that all parts are tagged correctly per company repair station manual standards to ensure full compliance and traceability.
- Return unneeded parts immediately to optimize inventory management and improve parts availability across all active projects.
Quality Assurance and Delivery Preparation
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Coordinate with the Chief Inspector or Lead Inspector for timely inspections and proactively notify leadership of any potential quality issues or escapes.
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Execute pre-delivery planning two to three days prior to each scheduled delivery by updating paperwork and scheduling engine runs, check flights, and detailing.
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Complete pre-delivery checklists and return all client inventory items to ensure every aircraft is fully prepared for client acceptance.
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Collaborate with the inspection department on green tag issuance and return-to-service documentation to meet all regulatory compliance requirements.
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Complete special projects and initiatives as needed, embracing opportunities to contribute to Jet Access's continued growth and success.
Who Thrives in This Seat
The Skills You Carry In
- Airframe and Powerplant (A&P) Certificate required.
Minimum five years of aircraft maintenance experience, with demonstrated technical proficiency across complex airframe and powerplant systems.
- Comprehensive knowledge of aircraft maintenance procedures, documentation standards, and FAA regulatory requirements.
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Experience with maintenance tracking systems and work order management software; proficiency with Corridor or similar MRO platforms preferred.
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Proven ability to manage multiple aircraft projects simultaneously while meeting deadlines, budgets, and quality standards.
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Strong organizational skills with exceptional attention to detail and accuracy across technical documentation and parts management.
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Excellent written and verbal communication skills with the ability to coordinate across departments, project managers, and clients.
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Experience reading and interpreting maintenance manuals, service bulletins, airworthiness directives, and technical documentation.
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Proficiency with Microsoft Office Suite and the ability to learn aviation management software platforms.
- Ability to pass a background check and pre-employment screening.
- Deep alignment with the Jet Access core values.
What This Role Asks of You
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This is a fully on-site role; presence on the hangar floor is essential to effective crew leadership and project oversight.
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Physical demands include prolonged standing, walking, bending, and working in and around aircraft in various maintenance configurations. Ability to lift and move equipment and parts as required by maintenance tasks, with awareness of safe material handling practices.
- Valid driver's license required for movement of aircraft ground support equipment and vehicles within the facility.
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Occasional evening, weekend, or on-call availability required for AOG events and time sensitive operational needs.
How You Engage
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You lead with composure under pressure, maintaining steady focus and clear communication when maintenance challenges arise mid-project.
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You give and receive feedback directly and constructively, holding yourself and your team to high standards without creating unnecessary friction.
- You build trust across departments by following through consistently, communicating status proactively, and treating colleagues and clients with professionalism.
- You bring a collaborative approach to every project, working alongside project managers, inspectors, and parts staff as a genuine partner.
- You model Jet Access core values in every interaction, from the way you lead your technicians to the way you represent the company to aircraft owners.
What the Days Look Like
- Standard schedule is Monday through Friday, on-site, with hours aligned to active maintenance projects and delivery commitments.
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On-call and after-hours availability is expected for AOG events and situations requiring
immediate crew coordination. -
Weekend availability may be required during peak operational periods or when client delivery timelines demand it.
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Each day is project-driven: priorities shift based on incoming aircraft, delivery schedules, parts availability, and technician capacity.
- Attendance at Level 10 Meetings and other operational reviews is expected as part of participating in the Jet Access EOS rhythm.
What Sets You Apart
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Previous Crew Chief, Lead Technician, or formal supervisory experience in an aviation maintenance environment.
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Demonstrated experience mentoring, training, or developing technicians in a structured maintenance operation.
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Experience managing maintenance projects from arrival through delivery, including client-facing coordination.
- Familiarity with specific aircraft types operated in the Jet Access fleet.
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Background in project management or completion of formal project management training.
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Experience managing maintenance budgets and tracking project-level financial performance.
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Knowledge of common parts programs such as ProParts and CAMP, and experience with warranty claim processes.
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Understanding of lean maintenance principles and continuous improvement methodologies.
- Track record of on-time aircraft deliveries while sustaining quality standards across a technician team.
Equal Opportunity Statement
Jet Access Group and affiliated companies are an Equal Opportunity Employer committed to diversity and inclusion in our workplace. Employment decisions are based solely on the qualifications and merit of the individual candidate and needs of the business, without discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
