I. JOB SUMMARY
Performs moderately complex consultative services and technical assistance work. Work involves planning, developing, and implementing an agency program; providing consultative services and technical assistance to program staff, governmental agencies, community organizations, and the public; and providing guidance to others. Works under general supervision with limited latitude for the use of initiative and independent judgment.
II. ESSENTIAL FUNCTIONS
A. Participates in the planning, development, and implementation of programs, projects, and services; analyzes operational functions and efficiencies; identifies trends and makes recommendations for changes in policies, procedures, and training strategies.
B. Performs technical training, research, planning, policy, program assessment, and administrative activities related to information technology and telecommunications projects, products, and services.
C. Develops and maintains training materials and other operational documentation.
- Performs a variety of marginal duties not listed, to be determined and assigned as needed.
III. MINIMUM QUALIFICATIONS
A. Education, Experience, and Training
1. Bachelor's degree from a college or university accredited by an organization recognized by the Council for Higher Education Accreditation (CHEA) or by the United States Department of Education (USDE). Major course work in Computer Science, Telecommunications, Management Information Systems, Business Administration, Technical Writing, or a related field preferred. Each year of experience as described below in excess of the required two years may be substituted for thirty semester hours from an accredited college or university on a year-for-year basis with a maximum substitution of four years.
2. Two years full-time, wage-earning information technology, telecommunications, training, journalism, or technical program support experience.
3. Documentation preparation or technical writing experience preferred.
4. Training development, preparation, or delivery experience preferred.
B. Knowledge and Skills
1. Knowledge of applicable state and federal laws, rules, regulations, and statutes.
2. Knowledge of techniques to analyze operational activities and associated costs and methods to detect trends.
3. Knowledge of information technology or telecommunications principles, procedures, equipment, and terminology preferred.
4. Knowledge of the analysis and design of telecommunications or information technology systems preferred.
5. Knowledge of agency and departmental organizational structure, policies, procedures, rules, and regulations preferred.
6. Skill to communicate ideas and instructions clearly and concisely.
7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the public.
8. Skill to interpret and apply rules, regulations, policies, and procedures.
9. Skill in administrative problem-solving techniques.
10. Skill to review technical data and prepare technical reports.
11. Skill in the use of computers and related equipment in a stand-alone or local area network environment.
12. Skill to train others.
- Ability to maintain the security and integrity of critical infrastructure as it is defined by the state.
IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION
A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor equipment.
B. Conditions include working inside, working around machines with moving parts and moving objects, radiant and electrical energy, working closely with others, working alone, working protracted or irregular hours, and traveling by car, van, bus, and airplane.
C. Equipment (machines, tools, devices) used in performing only the essential functions include computer and related equipment, calculator, copier, fax machine, telephone, dolly, and automobile.
Additional Information
Please note that applications submitted via handwritten forms, email, mail, or fax will not be accepted. Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment, supervisor’s name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete
If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who contacts you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
Only candidates selected for an interview will be contacted.
*Outside applicants will be required to submit to pre-employment drug testing as a condition of employment. *
Questions regarding this posting may be directed to:
Shelbie Morrow
Human Resources Headquarters
2 Financial Plaza, STE 600
Huntsville, TX 77340
PH (936) 437-4106
EMAIL [email protected]
Military Occupation Specialty Code
The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met.
Military Crosswalk Guide - Prepared by the State Auditor's Office
Texas State Auditor's Office - Job Descriptions
