Thinks, communicates and behaves as a cause-driven leader and role model for other staff and members when it comes to desired staff behaviors; promotes youth development, healthy living, and social responsibility in all job-related functions.
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Builds effective, authentic relationships with Members; helps Members connect with each other and the YMCA.
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Works with supervisor to develop branch-specific goals in regard to training revenue, client retention, and session redemption; minimum client and revenue benchmarks may apply.
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Contacts Member within 48 hours of receiving notification of interest, and conduct’s individual meetings with members to discuss goals, gifts and interests; develops personal training plan with members to work toward their goals.
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Schedules and redeems each session; monitors and updates the schedule and ensures all sessions are conducted within the time allowed and in a timely manner so Members are reaching their goals effectively. Reports for work as assigned; secures the appropriate sub if unable to work.
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Begins and ends each session at its scheduled time; arrive 5 minutes prior and stay 5 minutes following.
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Conducts personal training sessions with Members relevant to their goals; demonstrates proper use of equipment in the wellness center; observes the Members’ use of equipment and detects/corrects movement patterns that may not contribute to goal achievement.
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Utilizes approved YMCA of Central Ohio forms and protocols for client testing, programming, and confidentiality.
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Regularly checks on Members’ progress in meeting goals (both formally and informally); documents the conversations and progress using appropropriate tools (i.e. DAXKO Engage, GroupExPro, physical trainer logbooks).
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Ensures the safety of Members in the wellness center by maintaining the equipment in a clean, safe, and working order.
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Intentionally connects with Members in a way that demonstrates the value of their personal training experience at all times; advises and sells personal training programs and packages.
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Actively engages in marketing and communication efforts specific to wellness program promotion.
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Participates in Community Outreach campaigns and shares announcements as directed by the supervisor.
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May provide direct support in wellness and membership as assigned (i.e. class sub coverage, membership desk tasks, manager on duty).
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Follows YMCA policies and procedures; responds to emergency situations.
