The Steve Napleton Dealer Group is looking for Customer Experience Specialists for our Countryside Mazda location! We offer an eco-friendly facility, excellent benefits, aggressive pay, a clear path to career growth and generous bonuses.
Steve Napleton Automotive Group is seeking motivated and energetic individuals to join our Countryside Mazda team as Customer Experience Specialists. This role offers excellent earning potential, an outstanding work environment, full benefits, and a clear path for career advancement within a growing organization.
Key Responsibilities
- Give our customers an outstanding experience as they shop for their new vehicle
- Develop working knowledge of new and used Mazda vehicles to help customers find the best car for them and their families
- Utilize Customer Relationship Management software to organize follow up
- Follow dealership sales processes and best practices
- Approach every customer interaction with a positive, helpful attitude
Qualifications
- No previous sales or automotive experience required; customer service experience a plus
- High energy and enthusiasm throughout the workday
- Strong communication skills
- Truly enjoy meeting and connecting with new people
- Maintain high level of integrity and always honest communication
- Natural curiosity and willingness to constantly listen and learn
- Authorized to work in the United States
- Valid driver’s license required
Why Join Napleton?
- Surround yourself with high quality, high caliber co-workers
- Clear career advancement path that is based on merit and ability, not tenure
- Continuous training and mentorship
- Strong support system to help you succeed
- Access to high-quality opportunities and advanced CRM tools
- Beautiful facilities, industry leading pay plans and great benefits
Job Type: Full-time
Pay: $60,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Sales Experience: 1 year (Preferred)
- Customer Service: 1 year (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person
