About Us
We are a locally owned AIM Mail Center providing professional shipping, packing, mailbox rental, printing, copying, scanning, faxing, and notary services. We are looking for a friendly, dependable, and customer-focused team member who enjoys helping people and wants to grow with our business.
Job Responsibilities
● Provide outstanding customer service by greeting and assisting every customer.
● Process domestic and international shipments using UPS, FedEx, USPS, and DHL.
● Professionally pack fragile, valuable, and oversized items.
● Assist customers with mailbox rentals and mail services.
● Perform printing, copying, scanning, faxing, laminating, and other business services.
● Answer phone calls and respond to customer questions professionally.
● Operate the point-of-sale system and process cash and credit card transactions accurately.
● Maintain a clean, organized, and welcoming store environment.
● Recommend shipping options, packaging materials, and other services based on customer needs.
● Learn company procedures and shipping software through on-the-job training.
● Follow all shipping, security, and customer service policies.
Qualifications
● Excellent customer service and communication skills.
● Positive attitude with a willingness to learn.
● Reliable, honest, punctual, and detail-oriented.
● Comfortable using computers and learning new software.
● Ability to multitask in a fast-paced environment.
● Ability to lift up to 50 pounds occasionally.
● Previous retail, customer service, shipping, or office experience is preferred but not required.
Preferred Qualifications
● Experience with UPS Store, FedEx Office, PostalAnnex, AIM Mail Center, USPS, or similar shipping/mail centers.
● Experience with packing and shipping.
● Notary Public certification preferred (not required).
* Candidates willing to obtain their California Notary Public commission are encouraged to apply. Interest in becoming a California Notary Public (training assistance may be available for the right candidate).
Schedule
● Monday–Friday: 9:00 AM – 6:00 PM
● Saturday: 9:00 AM – 4:00 PM
Applicants should have flexible availability, including some Saturdays.
Why Join Our Team?
● Paid training on the job.
● Friendly, supportive work environment.
● Opportunity to learn valuable shipping, printing, and business service skills.
● Growth opportunities, including the chance to become a California Notary Public.
If you enjoy helping people, providing exceptional customer service, and want to be part of a growing local business, we’d love to hear from you!
Pay: $18.00 - $20.00 per hour
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
License/Certification:
- California Notary Public (Preferred)
Work Location: In person
