Position Summary
The Social Services Designee is responsible for promoting the psychosocial well-being of residents by providing compassionate support, coordinating services, and assisting residents and families throughout their stay. Working collaboratively with the interdisciplinary team, this role helps ensure residents receive person-centered care that supports their emotional, social, and discharge planning needs while maintaining compliance with federal, state, and facility regulations.
Essential Duties and Responsibilities
- Complete psychosocial assessments for residents upon admission, quarterly, annually, and with significant changes in condition.
- Identify residents' emotional, social, cultural, and psychosocial needs and develop appropriate interventions.
- Participate in developing, implementing, and updating individualized care plans.
- Provide emotional support, counseling, and advocacy for residents and their families.
- Assist residents and families in adjusting to admission, changes in health status, and transitions of care.
- Coordinate and facilitate discharge planning to ensure safe, appropriate, and timely transitions from the facility.
- Collaborate with physicians, nursing staff, therapy, dietary, activities, and other interdisciplinary team members to address residents' needs.
- Serve as a resource for residents and families by providing education, referrals, and access to community resources.
- Assist with advance directives, resident rights education, and other psychosocial concerns as appropriate.
- Document assessments, interventions, care planning, and resident interactions accurately and in accordance with facility policy and regulatory requirements.
- Participate in interdisciplinary meetings, quality improvement activities, and care conferences.
- Monitor residents for psychosocial changes and communicate concerns promptly to the care team.
- Maintain confidentiality of resident information and uphold residents' dignity, rights, and choices.
Qualifications
- Experience working in a skilled nursing facility or long-term care setting required.
- Knowledge of psychosocial assessment, resident rights, and discharge planning processes.
- Strong interpersonal, communication, and organizational skills.
- Ability to establish trusting relationships with residents, families, and interdisciplinary team members.
- Ability to prioritize multiple responsibilities while maintaining attention to detail.
- Proficiency with electronic health records and standard computer applications preferred.
Physical Requirements
- Ability to walk throughout the facility and sit for extended periods.
- Ability to communicate effectively with residents, families, staff, and community partners.
- Ability to occasionally lift or move up to 20 pounds.
Working Conditions
Work is performed in a skilled nursing facility with frequent interaction with residents, families, staff, healthcare providers, and community agencies. The position requires flexibility to respond to resident needs in a compassionate, professional, and timely manner.
Core Competencies
- Compassion and empathy
- Resident-centered care
- Professional integrity
- Effective communication
- Teamwork and collaboration
- Organization and time management
- Problem-solving and critical thinking
- Respect for resident dignity, choice, and independence
Join us in creating a supportive environment where every individual receives the care they deserve. Your dedication can transform lives—apply today to become a vital part of our compassionate team!
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
