- Patient Check-In/Out: Warmly greet patients upon arrival, manage the check-in process, and facilitate a smooth check-out experience following treatment.
- Practice Growth & Marketing: Support marketing strategies and promotional initiatives to attract and convert new patients.
- Schedule Optimization: Maintain and adjust doctor and hygiene schedules to maximize clinic efficiency and production goals.
- Financial Collections: Collect patient co-pays, deductibles, and balances due for services rendered at the time of check-out.
- Account Administration: Input and continuously update patient records in the dental management software, reviewing accounts for accuracy and completeness.
- Insurance Verification: Verify active insurance coverage and benefits for all upcoming clinical appointments.
- Appointment Scheduling: Coordinate, schedule, and confirm patient appointments to maintain an optimal daily flow.
- Treatment Coordination: Educate patients on diagnosed dental procedures, provide treatment consultations, and present financial estimates and treatment plans.
- Lab Case Management: Inspect and log incoming dental lab cases upon delivery to ensure all restorations and appliances arrive prior to scheduled patient appointments.
Job Types: Contract, Full-time
Pay: $19.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Paid time off
- Retirement plan
- Uniform allowance
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Required)
- Computer skills: 1 year (Required)
- Dental terminology: 1 year (Required)
Language:
Work Location: In person
