Solution Development Engineer

inVia Robotics -
Thousand Oaks, CA

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Job Details

$85,000 - $120,000 a year

Qualifications

Customer communication

Full Job Description

Salary Exempt $85K-$120K

This role is for an ambitious self-starter to collaborate and drive process optimization in our Sales Engineering efforts. The Solution Development Engineer will help build customer engagement strategies to align the inVia Robotics solution to their order profile, facility layout, and fulfillment needs. The SDE will engage with the Enterprise Sales Reps to provide cash flow benefit analysis and proposed workflows that align with customer goals and inVia product features.

TOP 3 DELIVERABLES IN YEAR 1

Collaborate with inVia’s Internal and customer facing resources to execute against revenue plan.
Collaborate and help build process behind customer engagement tool kit that will allow the Sales Engineering functions to scale within the company.
Collaborate with customers on solution design that helps optimize ROI and efficiency gains.

WHAT YOU WILL DO

Meet strategic annual sales objectives, projections and guidelines that support corporate objectives
Work with the Sales Team to identify potential efficiency gains with end user customers via the adoption of inVia robotics solutions.
Participate in joint planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive customer relationship.
Participate in the development of sales tools, and inVia Sales team for successful rollout, implementation, and account management.
Provide leadership frequent progress updates to allow agile corporate decision making required to meet/exceed goals.
Direct, support and present company image, system and story to various groups, conferences and shows that leverage our sales efforts.
Acquire, evaluate, and present new potential solutions from customers and field input to corporate.
Develop and maintain understanding/competency of all inVia equipment and systems and share this knowledge with potential distribution partners and sales team.
Work collaboratively as a team lead to ensure revenue attainment as a company goal.
Create awareness for company products amongst enterprise sales team, channel partners and end user customers.
Maintain knowledge in product, marketplace, and current business issues, and disseminate appropriate knowledge to enterprise sales team and end user customer and partners.
Will participate in customer engagement sales calls.
Own and execute data analysis intake and ROI, Cashflow process for end user customers and enterprise sales reps.
Interacts with sales, marketing and partners.
Collaborate with Development, Operations and Engineering resources to execute against customer deployment and sustained usability needs.

WHAT YOU WILL BRING TO THE TEAM

Excellent project management skills
Aptitude to learn technical concepts/terms
Experience training end users
Ability to set goals and achieve scheduled deadlines
Excellent verbal and written communication skills
Strong attention to detail
Ability to work cross-functionally, independently or within a group
Ability to travel extensively, at times with little notice
Extensive knowledge and experience using a Customer Relationship Management System
Self-motivated; entrepreneurial spirit
Bachelor or Associate degree in Engineering, Preferred.

Additional Responsibilities and Duties:

Follow all company policies and procedures.
Uphold inVia Quality Policy and Objectives.
Perform all other duties as required.
Overtime as required.
Travel as Required.

Knowledge and Skills:

Exceptional written and oral communication skills.
Proficiency in Microsoft Office, Salesforce or other CRM applications and webinar applications
Familiar with CAD and warehouse layout design.
Proficiency with Data Analysis and Business Intelligence tools (Python, R, Tableau, SQL)
Ability to read, research and interpret business information and financial data
Passion and alignment with our mission, vision, values & operating principles.
Desire to own decisions and take responsibility for outcomes.
Willingness to continually embrace personal and professional development.

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TOP 3 DELIVERABLES IN YEAR 1

WHAT YOU WILL DO

WHAT YOU WILL BRING TO THE TEAM

Additional Responsibilities and Duties:

Knowledge and Skills:

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