Job description
Examples of Hotel Front Desk Clerk responsibilities:
- Answer the phone at the front desk to respond to current and prospective guests’ needs
- Book reservations for individuals, families and groups as required
- Greet walk-in guests and guests with reservations when they arrive at the front desk
- Refer guests to local amenities and venues
- Communicate guests’ requests and complaints to the appropriate department
- Examples of Hotel Front Desk Clerk skills
- High school diploma/GED required
- Customer service experience preferred
- Excellent oral and written communication skills
- Friendly phone manner a must
- Willingness to work nights, weekends and holidays
- Familiarity with the hospitality industry a plus
- Willingness to maintain confidentiality
Job Type: Full-time
Pay: $14.00 - $16.00 per year
Benefits:
Work Location: In person
