Ancestry Marketing, a sales and business consulting firm, wants a Bilingual AT&T Account Representative who can tell Plano that choosing a phone plan shouldn’t feel like assembling furniture with missing instructions. The Bilingual AT&T Account Representative will also help customers match the right unlimited options: Premium for the power user, Extra for the family, Value for the person who just needs their phone to ring.
As a Bilingual AT&T Account Representative, you’ll handle the account details that keep Plano customers connected. The Bilingual AT&T Account Representative will then leverage sales opportunities by showing how device installments make the latest tech accessible for any account. Every conversation the Bilingual AT&T Account Representative makes highlights our 5G network, ensuring their sales record is as robust as the account security we provide.
Responsibilities of the Bilingual AT&T Account Representative
- Coordinate accounts by helping customers review their AT&T accounts, ensuring each plan aligns with their usage and needs.
- Support sales efforts by helping customers compare wireless plans, upgrades, and device options that fit their everyday needs.
- Maintain accurate account details while ensuring customers understand their mobile features, billing, and service benefits.
- Present AT&T’s latest smartphones, accessories, and mobile promotions in simple, relatable language that supports sales momentum.
- Assist customers with plan adjustments, upgrade eligibility, and account questions to strengthen long‑term satisfaction.
- Follow up with customers after enrollment to reinforce account clarity and support ongoing wireless sales opportunities.
Qualifications of the Bilingual AT&T Account Representative
- Fluency in English and Spanish is required.
- Experience in account coordination or sales is a plus.
- Prior Bilingual AT&T Account Representative experience is highly desriable.
- Initiative to identify opportunities for plan optimization or device upgrades.
- Positive, steady demeanor that keeps sales interactions friendly and productive.
- Customer‑first mindset that prioritizes clarity, trust, and long‑term account loyalty.
Job Type: Full-time
Pay: $900.00 - $1,200.00 per week
Work Location: In person
