Job Description: 1552
A&J Property Restoration is a local company specializing in insurance-based Mitigation and Restoration for both residential and commercial Mitigation and Restoration services that provide Water, Mold, and Fire damage property mitigation and restoration. We are based in Madison servicing all surrounding areas. We are committed to delivering unsurpassed service to our team members and clients, which delivers our clients a great customer experience, with complete satisfaction. We are fast paced and team oriented.
A&J Property Restoration is hiring a Scheduling Coordinator/Customer Service Representative/Admin Assistant as a full-time position.
We are seeking a highly motivated, disciplined, and organized individual who can join our growing team as an Office Receptionist and Administrative Assistant to answer customer calls and coordinate scheduling of field crews as well as assist in other various Marketing/Admin duties.
We will provide all the tools needed for this individual to succeed.
Key Tasks:
- Answer calls and call customers (rotating on-call afterhours phone coverage as well)
- Make outbound calls to referrals (Some sales experience preferred)
- Coordinate field staff and Schedule appointments
- Manage information in internal company CRM
- Greet walk in customers and subcontractors
- Accept walk in payments from customers
- Audit job files to ensure completion of proper tasks/steps throughout life of file
- Some marketing administrative duties
- Schedule in-field estimators and crews
- Place office supply and various marketing material orders
- Communicate customer needs to correct departments
- Handle payments to referring parties and subsequent tracking
- Compile billings and other documents
- Other various admin duties as assigned
If you are looking for a career opportunity with a company that offers great growth potential, great benefits, and a face paced environment then this may be a good fit for you.
Qualifications:
- Bachelor’s Degree or comparable work experience in lieu of a degree
- Valid driver’s license with a clean DMV record
- Ability to pass a background check and drug screen
- Sales experience- Preferred
- Customer service, principles and practices
- Work under time constraints to meet specific timelines
- Strong communication skills, written and oral
- Ability to multi-task and manage time effectively
- Microsoft office proficient
- Customer service and coordinating are a PLUS.
At A&J Property Restoration, we’ve provided Madison residents and business owners with complete restoration services. We believe a company is only as good as its people, and we are looking for members to join our team.
Our Benefits Include:
- Paid Time Off
- Paid Holidays
- Company issued laptop and phone
- Advancement Potential
- Health insurance (Vision, Dental & Medical)
- 401K employer matching
- Health Savings Account
- Flexible Savings Account
- Competitive Hourly Pay
Base Pay: $20-$24/hr. - Range is based upon work experience.
Job Type: Full-time
Expected hours: 40 per week
Shift:
- Monday - Friday
- Day shift 8am -5pm
Work Location: In Office-Deforest
If you are interested in learning more about a career with A&J Property Restoration as a Coordinator, apply today!
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- This position is an IN-OFFICE position. Do you have any issues with working Monday through Friday?
- How many years of relevant work experience do you have in a similar role?
- Do you have reliable transportation and a valid drivers license?
Ability to Commute:
- Madison, WI 53794 (Required)
Work Location: In person
