Front Desk Coordinator
Tittle Endodontics
Pleasant Hill, CA 94523
*REO Consulting is the recruitment partner of the hiring organization
Pay: $22-$32/hourly depending on experience
Benefits: Paid Time Off, Bonus Structure
Schedule: Full-Time | Monday – Friday | 7:30am – 5:15pm
Tittle Endodontics is seeking a friendly, professional, and self-motivated Front Desk Coordinator to join our team in Pleasant Hill. This is an important role within our practice, as you will be one of the first people our patients interact with and will help create a positive experience from the moment they call or walk through our doors.
We are looking for someone who genuinely enjoys helping people, takes pride in their work, and understands the importance of providing exceptional patient service. The ideal candidate is organized, dependable, comfortable in a busy environment, and enjoys being part of a close-knit, collaborative team.
ESSENTIAL DUTIES & RESPONSIBILITIES:
· Serve as the first point of contact for patients and provide warm, professional, and exceptional customer service throughout their visit.
· Answer incoming calls, take accurate messages, and route calls accordingly.
· Scheduling appointments for patients.
· Assisting patients with checking in and out.
· Estimating and collecting co-payments.
· Provide dental insurance verification (training provided).
KNOWLEDGE, SKILLS & ABILITIES:
· Strong computer skills and the ability to learn new software systems.
· Excellent grammar and telephone skills required.
· Friendly, patient-focused, and professional demeanor.
· Punctual, dependable and accountable.
· Ability to multitask and remain organized in a fast-paced environment.
· Strong attention to detail and ability to prioritize competing responsibilities.
· Team player with the ability to work collaboratively with colleagues.
· Knowledge of dental insurance is a plus.
· Experience working at the front dental office is a plus.
· Experience as a Dental Assistant is a plus.
EDUCATION & EXPERIENCE:
· High school diploma or GED
· One-year in a customer-facing office support role required.
· Dental or medical office experience preferred.
Pay: $22.00 - $32.00 per hour
Benefits:
- Paid sick time
- Paid time off
- Paid training
Application Question(s):
- Please note what work experience you have: 1. Dental Office Experience 2. Dental Assistant 3. Medical/Healthcare Office Experience 4. Customer-Facing Office Support Experience
- How many years of experience do you have working in a dental or medical front office, including scheduling patients, answering phones, checking patients in/out, or handling insurance?
- Do you consider yourself computer savvy? If yes, what software are you proficient in?
Ability to Commute:
- Pleasant Hill, CA 94523 (Preferred)
Work Location: In person
