Job Summary
We are seeking a dynamic and organized Service Assistant to join our team and provide exceptional support across our office operations. In this vital role, you will serve as the first point of contact for visitors and clients, manage administrative tasks, and ensure smooth daily functioning of the office environment. Your proactive approach, excellent communication skills, and technical proficiency will contribute to a positive and efficient workplace. This paid position offers an exciting opportunity for individuals passionate about delivering outstanding customer service and supporting office management activities.
Responsibilities
- Greet visitors, clients, and vendors with professionalism and courtesy, ensuring a welcoming environment
- Handle multi-line phone systems efficiently, directing calls and providing accurate information
- Manage calendar appointments, schedule meetings, and coordinate office events using productivity software
- Perform data entry tasks with accuracy, including maintaining spreadsheets and filing systems
- Assist with clerical duties such as proofreading documents, preparing Word processing files, and organizing office supplies
- Support client communication efforts through phone conversations, email correspondence, and follow-up activities
- Maintain office organization by managing filing systems, inventory supplies, and ensuring cleanliness of common areas
Experience
- Proven office management or administrative experience in a professional setting
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry tools
- Experience operating multi-line phone systems and demonstrating excellent phone etiquette
- Bilingual skills are highly desirable to effectively communicate with diverse clients and team members
- Previous customer service or front desk experience that highlights organizational skills and professionalism
- Ability to handle multiple tasks efficiently while maintaining attention to detail in a fast-paced environment
- Familiarity with QuickBooks or similar accounting software is a plus but not required
Join us to be part of a vibrant team dedicated to delivering top-tier support while fostering a collaborative workplace. Your enthusiasm for organization, communication, and customer service will help us create an outstanding experience for everyone who walks through our doors!
Pay: $23.00 - $27.70 per hour
Work Location: In person
