Roasting Headquarters (RHQ) – Dallas, TX
About RHQ
RHQ (Roasting Headquarters) is a coffee education and consulting company dedicated to helping coffee professionals build better coffee programs through education, sensory development, roasting expertise, and operational support.
Our work includes:
- Professional coffee education and certification courses
- Roasting training and consulting
- Wholesale coffee partnerships
- Co-roasting services
- Quality control and sensory programs
Our team is led by some of the most respected coffee professionals in the industry, including world-renowned coffee sensory educator. RHQ is in a significant growth phase, and we're looking for a highly motivated leader to help build and scale the business.
Position Overview
This is not a traditional manager position.
We are looking for an entrepreneurial, self-starting Operations & Growth Manager who can help run and grow RHQ with minimal supervision. The ideal candidate thrives in a startup environment, enjoys creating systems from scratch, takes ownership of projects, and is excited by the opportunity to help shape the future of a growing coffee company.
This role requires someone who can move seamlessly between operations, sales, customer relationships, event coordination, business development, and strategic growth initiatives.
If you're looking for a highly structured corporate environment with clearly defined processes, this position is probably not a fit. If you're excited about building something meaningful and helping create one of the leading coffee education centers in the country, we'd love to hear from you.
Key Responsibilities
Operations & Administration
- Oversee day-to-day operations of RHQ
- Develop and improve systems, processes, and workflows
- Manage schedules, project timelines, and client communications
- Coordinate educational events, classes, and consulting engagements
- Ensure operational excellence across all areas of the business
Sales & Business Development
- Identify and pursue new business opportunities
- Grow enrollment in roasting and coffee education courses
- Build relationships with roasters, cafes, coffee companies, and industry professionals
- Support wholesale coffee and consulting growth initiatives
- Represent RHQ at industry events and networking opportunities
Customer Experience
- Serve as a primary point of contact for students and clients
- Ensure an exceptional experience for course attendees and consulting clients
- Maintain strong relationships with industry partners
Strategic Growth
- Work directly with leadership to identify growth opportunities
- Help launch new educational programs and services
- Create systems that allow RHQ to scale efficiently
- Take ownership of projects and execute them independently
Qualifications
Required
- Entrepreneurial mindset with a strong bias toward action
- Proven ability to work independently with minimal supervision
- Strong organizational and project management skills
- Excellent communication and relationship-building abilities
- Ability to solve problems creatively and proactively
- Comfort working in a fast-growing, evolving environment
- Passion for coffee and specialty coffee culture
- Willingness to wear many hats and help wherever needed
Preferred (Not Required)
- Q Grader certification
- Coffee roasting experience
- Cupping and sensory evaluation experience
- Coffee industry experience
- Experience in sales, operations, or business development
- Experience managing events, education programs, or client services
What Makes This Opportunity Unique
- Work directly alongside industry-leading coffee professionals
- Help build and shape a growing company from the ground up
- Significant opportunity for professional growth and increased responsibility
- Direct impact on company strategy and direction
- Opportunity to become a key leader in a rapidly expanding coffee education business
- Exposure to consulting, roasting, sensory science, education, and entrepreneurship
Compensation
- Base Salary: $55,000 annually + Commission
- Commission Opportunities: Additional compensation tied to business growth and sales performance
- Growth Potential: Significant opportunity for advancement as RHQ expands
- Benefits: None currently offered
Ideal Candidate
The ideal candidate is someone who sees opportunity where others see obstacles. They are resourceful, highly accountable, passionate about specialty coffee, and energized by the challenge of building something meaningful. They don't wait to be told what to do, they identify needs, create solutions, and execute.
Most importantly, they're excited by the idea of helping grow RHQ into one of the premier coffee education and consulting organizations in the industry.
Work Location: In person
