Coordinates and manages group activities and interactions with other divisions
Coordinate scheduling of personnel and project assignments
Conducts and supervise staff meetings.
Approves all accounts payable / accounts receivable for payment.
Reviews monthly PNL statements and all applicable discrepancies.
Performs revenue forecasting.
QA/QC’s all specialist work.
Oversees customer service responsibilities for office.
Enforces or modifies work procedures as needed to ensure a safe and efficient work environment.
Directly supervises employees including interviewing, hiring, training, planning, assigning, directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems in accordance with HPC Industrial’s HR policies, practices, and procedures.
Participates in developing, and reviews project proposal or plan, determining time frame, funding limitations, procedures for accomplishing project, staffing requirements, and allotment of available resources to various phases of project
Bids and/or assists in the bidding of industrial services projects.
Assists in the planning and scheduling of projects.
Review status reports and modifies schedules or plans as required.
Prepares reports for management, client, or others.
Confers with personnel to provide technical advice and to resolve problems.
Coordinates project activities with activities of government regulatory or other governmental agencies.
Ensures customer receives cost effective services in accordance with contract provisions.
Resolves billing issues to customer and company's satisfaction and ensures safe execution of all services provided in accordance with HPC Industrial safety policies, procedures, and practices.
Primary liaison between customer and HPC Industrial operations in resolving service issues
Cultivates quality relationships laterally and above primary contact to retain clients.
Supports customers during the implementation of contracts and throughout the relationship; seeking customer feedback; taking responsibility for customer satisfaction and/or loyalty.
Performs other duties as assigned
