Are you detail-oriented and passionate about delivering excellent service through accurate and efficient administrative support? At iA American, our mission is to help clients feel confident and secure about their future. As a Policy Print Specialist, you will play a key role in ensuring policy documents are processed, assembled, and delivered accurately while supporting compliance and operational excellence.
This position is a great opportunity to showcase your organizational skills and attention to detail within a caring and trustworthy company. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.
As a Policy Print Specialist, you'll be at the core of our policy issuance operations. Your responsibilities will include:
Reviewing policy print materials for accuracy, assembling print packets, and preparing them for mailing.
Including required forms, inserts, and product-specific documentation in policy packages.
Maintaining adequate supply inventory and coordinating replenishment needs with the Lead Print Specialist.
Identifying and reporting incorrect or questionable policy print materials.
Processing returned policy contracts and re-mailing them within established service standards.
Scanning, routing, and organizing applications and policy documentation.
Supporting daily production reporting and ensuring state-specific compliance requirements are met.
Maintaining accurate records of paper and transmitted applications received.
Assisting with FirstNet reporting and uploads as needed.
Locating and retrieving historical documents from storage.
Completing training requirements within established timelines.
Conducting business in accordance with all applicable laws, regulations, company policies, and compliance standards.
We're looking for someone who:
Is known for their exceptional attention to detail and accuracy.
Demonstrates strong organizational and time-management skills.
Thrives in a fast-paced environment and can effectively prioritize competing tasks.
Works well independently while also contributing positively as a team player.
Adapts quickly to changing procedures and business needs.
Possesses strong computer skills, including proficiency with Microsoft Office and the ability to learn new systems quickly.
Has strong analytical and critical thinking abilities.
Maintains a positive, learning-oriented attitude and a commitment to continuous improvement.
Has a high school diploma or General Education Degree (GED).
Is able to stand for 3-4 hours daily and lift 10-15 pounds throughout the workday.
A work environment where learning and development merge with a collective pursuit of excellence.
A healthy, safe, fair, and inclusive environment where potential can be freely expressed and developed.
The opportunity to collaborate with supportive colleagues dedicated to delivering outstanding service.
Competitive benefits, including:
Flexible Health, Dental, and Vision insurance
401(k) with company match
Paid Time Off (PTO)
Employee and Family Assistance Program
Ergonomic furniture program
Performance bonus opportunities
And much more!
At iA American, we support and celebrate diversity. We strive to provide a workplace that is inclusive for all, regardless of ethnic origin, nationality, language, religion, gender, sexual orientation, age, family status, or disability.
Still Unsure About Applying?
At iA, we believe in potential and value diverse experiences. If this role inspires you, go ahead and apply. Your place might be with us, and we'd love to get to know you!
