Job Overview
Mai-Kai Restaurant and Polynesian Show, a renowned hospitality venue known for its vibrant atmosphere and cultural significance, is seeking a dedicated and experienced HOST/HOSTESS. This role demands a highly organized, self-motivated professional who thrives in a dynamic environment and is adept at managing multiple tasks with little direct supervision.
Responsibilities
- Greet and welcome guests as they arrive, ensuring a positive first impression.
- Manage reservations and seating arrangements efficiently to optimize flow.
- Assist guests with inquiries regarding menu items, specials, and restaurant services.
- Maintain cleanliness and organization of the host stand and dining area.
- Collaborate with the serving staff to ensure timely service and guest satisfaction.
- Handle phone calls with professionalism, providing information and taking reservations as needed.
- Utilize Aloha POS or other point-of-sale systems for managing guest information.
- Support the restaurant team during peak hours to enhance overall guest experience.
Qualifications
- Previous experience in hospitality or customer service roles is preferred, particularly in restaurants or hotels.
- Strong communication skills with excellent phone etiquette.
- Ability to multitask effectively in a busy environment while maintaining attention to detail.
- Familiarity with food service operations is a plus.
- A positive attitude and a passion for delivering outstanding guest services.
- Ability to work flexible hours, including evenings and weekends as required.
Join our team as a Host/Host and be part of an exciting environment where your contributions help create memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Fort Lauderdale, FL 33308 (Required)
Ability to Relocate:
- Fort Lauderdale, FL 33308: Relocate before starting work (Required)
Work Location: In person
