Job description
Burglar & Fire Alarm Field Service/Installation Technician
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Department: Operations (Non-Exempt)
Reports To: Branch Manager
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SUMMARY:
We are building up our team to be the top alarm-integration company in Northern California. We realize that to be NUMBER ONE in our industry, we must have the PREMIER technicians and support team. If you feel you meet this criteria, or you aspire to become the best, please consider joining our team. We are looking for experienced Field Service/Installation Technicians who are eager to grow within the organization. These individuals need to possess clear communication skills and an ability to think quickly on their feet while using hardware and hand tools as needed. The Field Technician should be specialized in engineered systems installations on intrusion security and/or fire alarms, video, and access control while helping clients repair and maintain equipment which will include troubleshooting the equipment and advising customers on how to use the equipment.
KEY ACCOUNTABILITIES:
· Possess electro-mechanical aptitude + intrusion/fire/security systems engineering knowledge a plus.
· Ability to work independently or with installation teams
· Professional appearance with clear communication/listening skills with customers
· Ability to communicate with internal staff on customer installs and/or issues
PREFERRED ABILITIES & EXPERIENCE:
· Must have a good DMV record and be over the age of 21 to drive our vehicles
· Must have excellent written/verbal communication, organizational and listening skills
· Detail-oriented/multi-tasker
· Must be able to maintain a calm, professional demeanor while working at customer sites and speaking with difficult customers
· Must be punctual and reliable
· Passionate about implementing changes to a growing company
· California Fire/Life Safety a plus
· NICET Certification a plus
· Notifier experience a plus
· Honeywell, DMP, Radionics, March Networks, Digital Watchdog, Sielox, RS2, Brivo, Axis, and Video knowledge a plus
· DOD and DOE experience a plus
· U.L.-F.M. experience a plus
Candidates must be able to pass a stringent background check, inclusive of drug testing.
WHAT WE OFFER:
· Competitive compensation: we are willing to pay top dollar for top technicians
· Ongoing training
· Company provided vehicle and gas card, cell phone, laptop and all power tools
· Advancement opportunities with a stable company
· Vacation, holiday, and sick pay per employee handbook
· Medical, dental and vision coverage, including voluntary supplemental insurance
· 401K
· ESOP (employee stock ownership program)
· Swing shift, weekend, and cover schedule available upon request
· Flexible shifts
PHYSICAL REQUIREMENTS:
· Prolonged periods sitting in vehicle and or standing at customer sites
· Must be able to lift up to 15-25 pounds at a time
· Use hands to handle, push, pull equipment
· Ability to stand, twist, walk, grasp and reach for extended periods of time
· Regularly lift and/or move up to ten pounds and occasionally lift and/or move up to twenty-five pounds
· Must be able to erect, work on, and take down a ladder
· Able to travel as needed
· First Alarm is a non-smoking/tobacco company
WORK ENVIRONMENT:
This job operates in a professional office environment, company vehicles and customer sites. Work is more enjoyable when you work with the BEST and you are appreciated by both your customers and your co-workers.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Vision insurance
- Employee stock ownership program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Overtime
Education:
- High school or equivalent (Required)
Experience:
- Fire & Security Technician: 3 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: Multiple locations
Job Type: Full-time
Pay: $25.00 - $55.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Application Question(s):
- Do you have a valid driver's license?
Experience:
- Fire and Burg Install and/or Service : 3 years (Required)
License/Certification:
- Fire Life Safety (Preferred)
- NICET Certification (Preferred)
Work Location: In person
