Position Overview
Greystone Management Group, Inc. has established itself as a trusted, third-generation family-owned real estate business with over 40 years of excellence in property ownership and management. Serving communities in the San Fernando Valley and Los Angeles areas, we are dedicated to cultivating enduring and exceptional relationships with both our valued team members and residents.
We are seeking an experienced and customer-focused full-time On-site Community Manager to oversee daily operations for two (2) apartment buildings; 60-units and 29-units, located in Hawthorne, California. This role is responsible for leading property performance consistent with the values, operating, and strategic goals of the Company. You will be passionate about providing a quality living environment and support for our residents, supervising on-site team members, maintaining strong occupancy, and ensuring the community is operated in compliance with company policies and applicable housing regulations.
Key Responsibilities
· Manage daily property operations to optimize occupancy, resident satisfaction, community value, and budget goals.
· Ensure compliance with company policies, Fair Housing, ADA, Fair Credit Reporting Act, and other applicable housing laws.
· Handle financial workflows: including rent collection, delinquency tracking and budget management.
· Lead and develop on-site staff through onboarding, daily supervision, performance coaching, and ongoing training.
· Deliver prompt customer service across all communication channels to resolve resident inquiries.
· Drive leasing and marketing efforts, including property tours, vacancy reduction and Yardi tracking
· Coordinate maintenance and make-ready to guarantee community safety and high curb appeal.
· Oversee incident reporting and promptly complete all required safety compliance checklists.
· Manage lease administration by maintaining accurate files, generating required reports and ensuring timely communication with residents, prospects, vendors and team.
· Effectively respond to all incoming phone calls, emails, texts, and internal requests in a prompt and professional manner. Must possess excellent verbal and written communication skills to liaise seamlessly with residents, vendors, team members, and property owners.
Qualifications and Skills
· Background in property management, community management, leasing, or multifamily housing with knowledge of Fair Housing requirements and apartment operations preferred.
· Strong leadership skills with the ability to train, supervise, and motivate on-site staff.
· Excellent customer service, communication, organization, and follow-through skills.
· Ability to multi-task, meet deadlines, and work independently after training.
· Proficient with standard office equipment and property management software and related technology; Yardi experience preferred.
· Reliable attendance, punctuality, and a collaborative team attitude.
· Valid driver’s license and automobile insurance required.
Physical and Work Environment Requirements
· Ability to alternate between standing, walking, and sitting throughout the workday.
· Ability to inspect and show the property, including walking the community, climbing stairs, opening and closing doors, and reaching for supplies.
· Ability to perform frequent typing, writing, phone use, filing, and operation of office equipment.
· Ability to lift and carry paperwork, files, supplies, deliveries, and miscellaneous items as needed.
· Work is performed primarily indoors with frequent outdoor activity in various weather conditions.
· Occasional use of personal transportation may be required for property-related errands, inspections, banking, or corporate office visits.
Compensation
· Employees may be eligible for discretionary bonus and commission opportunities based on established criteria, company policies, and business needs.
· On-site one-bedroom apartment separate from leasing office is included as part of the monthly compensation.
· Ongoing training and development opportunities
· Benefits:
- 401(k) 401(k) matching
- Dental insurance Flexible spending account
- Health insurance Health savings account
- Life insurance Paid time off
- Referral program Vision insurance
How to Apply
Interested candidates should submit a resume highlighting relevant property management, leasing, customer service, leadership, and administrative experience.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required.
To learn more about us, visitwww.RentGMG.com or www.RentCrenshaw.com. Greystone Management Group, Inc. is EOE.
Principals only. No agency resumes or referrals will be accepted.
Job Type: Full-time
Schedule: Monday to Friday. Weekends as needed.
Ability to Relocate:
· Hawthorne, CA 90250: Relocate before starting work (Required)
· Work Location: In person
Equal Opportunity Statement
We are an equal opportunity employer and consider qualified applicants without regard to any status protected by applicable law.
Job Type: Full-time
Pay: $3,400.00 - $4,000.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- Will you be able to relocate to 13622 Chadron Avenue, Hawthorne, CA?
Work Location: In person
