Job Overview
We are seeking an energetic and detail-oriented Flooring Office Support Specialist to join our dynamic team. In this vital role, you will serve as the first point of contact for clients, vendors, and team members, ensuring smooth office operations and exceptional customer service. Your proactive approach and organizational skills will help maintain an efficient workplace environment, support administrative functions, and foster positive client relationships. This paid position offers an exciting opportunity to develop your office management expertise within a fast-paced, growth-oriented company.
Duties
- Operate multi-line phone systems to handle incoming calls efficiently and courteously
- Scheduling flooring installations and measurements with clients
- Maintain accurate data entry records using Microsoft Office applications
- Organize and file documents systematically while safeguarding confidential information
- Assist with office management duties including supply ordering, appointment scheduling, and calendar coordination
- Provide exceptional customer service by addressing inquiries promptly and professionally, both in person and via phone or email
Skills
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and QuickBooks
- Excellent organizational skills with the ability to multitask effectively in a busy office environment
- Previous clerical or administrative experience preferred, especially in office management or customer support roles
- Bilingual abilities are a plus to serve diverse client needs more effectively
- Exceptional phone communication skills with a focus on professionalism and proper etiquette
- Ability to handle confidential information discreetly while maintaining high levels of integrity
- Strong time management skills to prioritize tasks efficiently and meet deadlines
- Personal assistant experience or office experience that demonstrates reliability and proactive support capabilities
Join us as a Flooring Office Support Specialist to be part of a vibrant team dedicated to excellence in service and operational efficiency. Your contribution will directly impact our success while providing you with valuable professional growth opportunities!
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
