Position Overview
The Financial Advisor Assistant plays a critical role in delivering an exceptional client experience and supporting the day-to-day operations of a financial advisory practice. This individual assists with client follow-up, account servicing, transaction processing, scheduling, and front-office responsibilities, while utilizing tools and CRM systems to maintain accurate records and ensure efficient workflow.
Key Responsibilities Client Experience & Relationship Support
- - Greet clients in person and create a welcoming, professional office environment
- - Serve as a primary point of contact for routine client inquiries and service needs
- - Ensure timely follow-up on client requests, paperwork, and outstanding items
- - Maintain strong client relationships through proactive communication and attention to detail
Scheduling & Office Coordination
- - Manage advisor calendars, including scheduling client meetings, reviews, and calls
- - Coordinate meeting logistics (in-person, phone, or virtual meetings)
- - Prepare meeting materials, reports, and documentation in advance
- - Confirm appointments and follow up on missed or rescheduled meetings
Account Servicing & Transactions
- - Process account transactions such as contributions, withdrawals, transfers, and distributions
- - Prepare and oversee paperwork for new accounts, maintenance requests, and service changes
- - Ensure accuracy, completeness, and compliance of all documentation prior to submission
- - Track and follow through on pending transactions to completion
CRM & Technology
- - Maintain accurate and up-to-date client records in CRM systems
- - Document client interactions, notes, and follow-up tasks
- - Utilize technology platforms to support account management and reporting
- - Assist with digital workflows and e-signature processes
Administrative & Operational Support
- - Support advisors with daily operations to improve efficiency and productivity
- - Maintain organized client files (digital and/or physical)
- - Assist with compliance-related documentation and audit preparation
- - Order and manage office supplies as needed
Business Development Support
- - Assist with client appreciation events, seminars, and marketing initiatives
- - Help track referrals and support onboarding of new clients
- - Prepare client communications, newsletters, or outreach campaigns
Qualifications
- - 1–3+ years of experience in financial services, banking, or administrative support role preferred
- - Experience with Ameriprise systems or similar financial CRM platforms strongly preferred
- - Strong organizational skills and attention to detail
- - Excellent verbal and written communication skills
- - Ability to manage multiple priorities in a fast-paced environment
- - High level of professionalism, discretion, and client confidentiality
Competencies & Attributes
- - Client-first mindset with a strong service orientation
- - Proactive problem-solving and follow-through
- - Team-oriented with the ability to work independently
- - Strong time management and prioritization skills
- - Comfort with technology and willingness to learn new systems
Preferred (but not required)
- - FINRA licenses (Series 6, 7, or 63/65) or willingness to obtain
- - Knowledge of investment products, retirement accounts, and financial planning concepts
Work Environment
- - Office-based role with regular client interaction
- - Collaborative team environment supporting one or more financial advisors
Summary
This role is ideal for a highly organized, detail-oriented professional who enjoys working with people and supporting a financial advisory team. The Financial Advisor Assistant helps ensure smooth operations, exceptional service, and a positive client experience at every touchpoint.
Pay: $52,000.00 - $66,560.00 per year
Benefits:
- 401(k) matching
- Paid time off
Experience:
- Financial Services: 1 year (Required)
Ability to Commute:
- Buffalo, MN 55313 (Required)
Work Location: In person
