Grand Trunk Pub is seeking an experienced, energetic, and hospitality-driven Front of House Manager to lead our service team in the heart of downtown Detroit.
This is a hands-on leadership position responsible for overseeing all front-of-house operations, ensuring exceptional guest experience, coaching and developing staff, managing labor and inventory, and supporting the overall success of the restaurant.
The ideal candidate is a strong leader who enjoys working on the floor, thrives in a fast-paced environment, and is passionate about hospitality.
Responsibilities
- Lead all front-of-house operations, including the dining room, bar, hosts, and support staff.
- Deliver exceptional guest experiences and resolve guest concerns promptly.
- Recruit, hire, train, coach, and develop front-of-house team members.
- Create staff schedules and manage labor to meet business goals.
- Conduct pre-shift meetings and communicate daily priorities.
- Oversee food, beverage, and alcohol service while ensuring compliance with company standards and Michigan liquor laws.
- Manage beverage ordering, weekly inventory, and front-of-house supplies.
- Monitor cash handling, deposits, discounts, comps, and daily financial controls.
- Maintain cleanliness, safety, and organization throughout guest-facing areas.
- Support private events, promotions, and initiatives that drive sales and guest engagement.
- Collaborate with the kitchen and leadership team to ensure smooth daily operations.
- Lead by example while fostering a positive, accountable, and team-oriented culture.
Qualifications
- Previous restaurant management experience required; full-service restaurant experience preferred.
- Strong leadership, communication, and team-building skills.
- Passion for hospitality and delivering exceptional guest service.
- Experience with scheduling, labor management, inventory, and cash handling.
- Knowledge of food, beverage, and responsible alcohol service.
- ServSafe® Alcohol or TIPS® Certification (or ability to obtain upon hire).
- Ability to work evenings, weekends, and holidays.
- Ability to lift 30 pounds and work in a fast-paced environment.
What We're Looking For
We're looking for someone who:
- Leads by example and inspires others.
- Creates memorable guest experiences.
- Build and develops strong teams.
- Takes ownership and solves problems.
- Thrives in a high-volume hospitality environment.
- Brings a positive attitude and professional presence every day.
Why Join Grand Trunk Pub?
Grand Trunk Pub is one of Detroit's landmark restaurants, known for outstanding food, craft beverages, and exceptional hospitality. We believe our people are the key to our success and invest in developing future leaders from within.
If you're passionate about hospitality and want to grow your career with an established restaurant group, we'd love to meet you.
Pay: $19.00 - $26.00 per hour
Benefits:
- Flexible schedule
- Paid time off
- Paid training
Work Location: In person
