Job Overview
We are seeking a dynamic and compassionate Full-Time Medical Assistant/Front Desk Administrator to join our Medspa team. This vital role combines clinical support with administrative excellence, ensuring smooth patient flow and exceptional service delivery. You will be the first point of contact for patients, providing a welcoming environment while assisting with medical procedures, documentation, and administrative tasks. Your energetic approach and attention to detail will contribute significantly to the overall patient experience and operational efficiency. This paid position offers an exciting opportunity to grow within a fast-paced, patient-centred healthcare setting.
Responsibilities
- Greet patients warmly, verify their information, and facilitate the check-in process using Electronic Health Record (EHR) systems
- Obtain and record vital signs, medical histories, and current medications accurately for each patient
- Assist healthcare providers with clinical procedures across various specialties including dermatology, urgent care, hospital medicine, and outpatient clinics
- Prepare examination rooms, sterilise equipment, and assist with minor procedures such as injections or wound care
- Support administrative duties such as scheduling appointments, answering phone calls, managing patient records, and handling insurance verifications
- Maintain compliance with HIPAA regulations and ensure confidentiality of all patient information
- Perform basic diagnostic tasks like X-ray assistance or vital sign monitoring in accordance with hospital or clinic protocols
Experience
- Previous experience working in Medspa, dermatology, urgent care, hospital medicine, or outpatient clinics is highly desirable
- Certified Medical Assistant (CMA) with dual expertise in clinical care and front office administration
- Hands-on experience with EHR systems and medical terminology is essential for success in this role
- Prior involvement in inpatient care or emergency medicine settings demonstrates adaptability and resilience
- Certification in Basic Life Support (BLS) is required; additional certifications related to medical-surgical care or radiology are advantageous
- Experience supporting patient service functions across various specialties including geriatrics or internal medicine will strengthen your application
- Possesses extensive hands-on experience in accurate and efficient blood sampling
Join us to make a meaningful difference in patients’ lives through energetic service delivery and dedicated clinical support. We value motivated professionals eager to grow their skills while providing top-tier healthcare assistance.
Work Location: In person
