JOB
Howard County:
Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.
Howard County Government:
Howard County Government is a leader in innovation, sustainability, and consistently ranked as one of the best places to live and work in the country. In 2025, Howard County Government received a record-breaking 83 Achievement Awards from the National Association of Counties (NACo) – the highest number of annual NACo awards achieved in the history of the State of Maryland, and the highest number of awards out of any county in the State of Maryland which received a collective 136 awards. NACo is the leading organization representing county-level government operations. These awards recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policymaking.
What are we looking for?
We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.
What you'll like most about working at Howard County Government:
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We are committed to workplace excellence in every area of County government.
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We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged!
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We offer competitive compensation and great benefits including medical, retirement, and wellness programs.
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As a member of the Howard County Government team, you'll be helping drive our culture and directly impact what makes us an amazing place to work.
POSITION SUMMARY:
This is Mail Services clerical and courier work at the journeyman level, working approximately 30 hours per week. Work includes the pickup and delivery of mail, parcels and packages, metering, weighing, cost computation and document preparation for a variety of outside delivery services including UPS, Federal Express, and the USPS to various Government buildings, either on foot or by County vehicle. Employees in this position require a high level of accountability for materials entrusted to their care, and the ability to document receipts and deliveries of critical papers.
**This position is Part-Time Benefited, meaning it is part of the Exempt Service of the Howard County Merit System. Exempt Service positions do not have to serve a probationary period, as they are appointed and serve at the pleasure of the appointing authority. This position does not receive merit protections received by the Classified Service.**
CLASS DESCRIPTION:
Performs technical level administrative support work under general supervision from an administrative or technical superior. Work typically involves performing skilled clerical, stenographic, and typing tasks but may also include determination of weights at a sanitary landfill; collecting fees; operating scales and cash registers; keeping records of materials and money received; and performing routine clerical tasks in an accounting environment. EXAMPLE OF DUTIES
Receiving Shipments:-
Receives mail and parcel shipments from the USPS, UPS, and other transport firms, verifying the volume and content of the shipments and signs delivery slips, tickets or manifests as required. Acts as an Authorized Agent of the County government for the receipt of correspondence and parcels. Isolates suspicious incoming packages and letters using Suspicious Package Guidelines, Suspicious Package Indicators, and Mail Security Guide made available by USPS and County police and administration and alert public safety agencies. Records damaged incoming packages on shipper log and subsequently notifies the carrier in the event of damages found.
Sorting and Packaging:-
Sorts mail and parcels into trays, boxes or other receptacles, dividing the material into separate delivery locations.
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Packages, wraps, or bands the combined shipments for subsequent delivery.
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When using a County vehicle, packs materials into vehicle to ensure safe transport.
Delivery:-
Makes special direct deliveries of materials between persons and/or agencies as required or directed.
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Maintains a signature log book of special deliveries including UPS parcels, Certified, Express, and Registered Mail, showing tracking numbers, shipper name, when and to whom the materials were delivered.
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Delivers mail and regular parcels, either on foot within the County Office Building Complex, or via van or truck throughout outlying Howard County office locations.
Outgoing Mail Preparation:-
Prepares outgoing mail and parcels for the USPS, UPS and other transport companies.
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Prepares the UPS manifest using either the manual system or automated scales and equipment.
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Meters and affixes postage to USPS materials following current Postal regulations and guidelines.
Bulk and Presort Mailings:-
Prepares and verifies Express, Third Class bulk mailings and First Class Pre-sort mailings following current USPS regulations and guidelines.
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Prepares USPS submittal forms and manifests for such special mailings.
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Trains other personnel in the proper sorting and packaging of Express, bulk and pre-sort mailings.
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Runs Presort Standard and First Class Presort mail through the mail machine for postage imprint sequence shown in the postage statements and reports.
Troubleshooting and Maintenance:-
Troubleshoots minor issues related to letter jams and such other simple malfunctions that need minor adjustments as illustrated in the owner's manual.
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Reports major machine malfunctions to the supervisor and be able to connect with the vendor for repair and/or service/maintenance.
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Monitors and records periodic postage and carrier rates changes, loads vendor supplied postage rate chips on to the meter modem, monitors postage balances and reports low postage levels to the supervisor for replenishment
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Remotely transfersfunds electronically topostagemachines
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Performs routine maintenance on the mail metering and weighing equipment such as filling up water tanks (envelope moistener) of the mail machines, cleaning water screens and filters, drain tubes and, periodically or as necessary, clean the visible, accessible areas of the machine.
Vehicle and Equipment Maintenance:-
Performs routine maintenance on the mail carts, dollies, and platform trucks including cleaning,lubricationand the replacement of minor service parts.
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WhenoperatingCounty vehicle,responsible for general cleanliness, replenishment of gasoline and washer fluid andmaintainsproper tire pressure of the vehicles.
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Arranges for scheduled maintenance of fleet vehiclesassigned toMailRoom,have vehicles booked out to customers, get related 'Motor Pool Vehicle Request' form completed and signed by the customersand, maintain the mileage logs and record scratches, dents and interior cleanliness upon return of the vehicle. Gets vehicles washed and cleaned.
Performs other related duties as assigned.
SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities.
