About Us
Impression Imaging is a high-volume, patient-focused diagnostic imaging center known for both efficiency and compassion. What truly sets us apart is our commitment to making every patient feel welcomed, seen, and cared for from the moment they call to the moment they walk out the door. We don’t just provide imaging services, we provide comfort, reassurance, and kindness during what can often be a stressful time.
Job Description
We are currently seeking a Front Desk Coordinator who brings not only organization and professionalism but also warmth, patience, and a genuine love for people. This role is ideal for someone who takes pride in creating a smooth, stress-free experience for patients and enjoys being part of a supportive, fast-paced team.
Responsibilities:
- Greet all patients and visitors with a calm, welcoming, and professional demeanor
- Check patients in and out efficiently while ensuring all paperwork and documentation is accurate and complete
- Answer phone calls and respond to inquiries in a friendly and helpful manner
- Schedule appointments, verify insurance, and collect payments as needed
- Communicate clearly with patients, technologists, and administrative staff to support efficient daily workflow
- Maintain the front office environment with a focus on cleanliness, organization, and hospitality
- Handle patient concerns or questions with empathy and professionalism
- Support any special projects or administrative needs as assigned
Requirements:
- Previous front desk or customer service experience in a healthcare setting preferred
- Excellent communication and organizational skills
- High level of patience, compassion, and ability to work well under pressure
- Tech-savvy and comfortable learning scheduling or EMR systems
- Professional appearance and positive attitude
- Bilingual is a plus
- Ability to work a consistent full-time schedule, with flexibility for occasional changes if needed
We also value:
- Empathy and patience with both patients and colleagues
- Problem-solving skills and sound judgment in a fast-paced setting
- A professional, consistent tone when communicating
What We Offer:
- Competitive pay
- Health, dental, and vision insurance
- 401(k), profit sharing, and pension plan
- Paid time off and holidays
- Supportive and respectful team environment
- Opportunities to grow within a reputable and people-centered imaging center
To Apply:
If you love helping people feel at ease and thrive in a role where attention to detail and a kind voice truly matter, we’d love to meet you. This is more than a front desk job, it’s a chance to make a difference in someone’s day, every single day.
Job Types: Full-time, Part-time
Pay: $14.00 - $18.00 per hour
Work Location: In person
