Our practice is seeking to employ a full time experienced Medical Practice Operator/ Insurance Verifier.
Our Medical Practice Operator/ Insurance Verifier duties include answering all incoming calls, sending out new patient packets, conduct insurance verification, referrals and answering patient billing questions.
Responsibilities:
- Perform clerical receptionist duties such as scanning, filing, photocopying, transcribing and faxing
- Verify personal and insurance information.
- Scheduling Appointments: Manage patient schedules by coordinating and booking appointments for multiple providers, confirming upcoming visits, and rescheduling as needed.
- Answering Calls: Respond to phone inquiries, address patient questions, schedule appointments, create jellybeans for correct employees, relay phone calls to correct department, and assist with general office-related concerns.
- Managing Patient Records: Ensure all patient forms are completed and accurately entered in the system. Maintain confidentiality and compliance with privacy laws (HIPAA).
- Insurance Verification and Billing Assistance: Verifying insurance information and processing billing inquiries. Help patients understand their insurance coverage and payment options.
- Maintaining Office Organization: Keep the office area clean, organized, and stocked with necessary supplies. Assist with office tasks like scanning and faxing
- Collaboration with Medical Staff: Support doctors and medical staff by communicating patient concerns, relaying messages, and ensuring patients are directed to the correct areas of the office.
- Rounding Sheets: Ensure that the physicians rounding sheets have all of the patient demographics that is needed.
- Scheduling: Ensure sure all HMO insurance plans have a referral and verifying appointments.
Skills:
- Proven work experience of a minimum of 3 years (Required)as a Receptionist, Front Office Representative in a Clinic/Medical Practice
- Insurance Verification Experience (Required)
- Proficient in E-Clinical Works (Required)
- Referrals Experience (Preferred)
- Bilingual (Spanish-Preferred)
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service oriented
- High school degree; additional certification in Office Management is a plus
Join us as a Medical Practice Operator to shape the future of healthcare delivery through exceptional leadership and operational excellence. We are committed to fostering an inclusive environment where your expertise can thrive while making a meaningful difference in patients’ lives.
Pay: $17.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Application Question(s):
- Do you have experience with a Multi phone line system?
- Have you conducted Insurance Verifications?
- Do you have experience scheduling for multiple providers?
Experience:
- Clinic: 3 years (Required)
Work Location: In person
