The Administrative Assistant II reports to the Director of Financial Assistance and is responsible for providing key administrative support for the Director and the Senior Associate Director of Financial Assistance. Other responsibilities include: monitoring vacation and sick records for Financial Assistance staff within the Banner system, assist in the management of the office operating budget, including preparation and submission of payment requests and monthly reconciliation of accounts, running and reviewing weekly reports to be distributed to counselors. This position maintains inventory and orders office supplies, equipment and forms for the office; serves as the primary contact to the Facilities Office for matters of repair or maintenance and performs all clerical duties for the Director (this includes the management of correspondence to and from the office). Responsible for scheduling and managing arrangements for financial aid related meetings with national, regional and state associations or organizations. This individual must participate in on-going training pertaining to all Federal, State and Institutionally funded programs as well as technical training necessary to keep up to date on the changes to software programs used by the office; responds to the needs of students, parents and others through in-person, telephone and e-mail contact and will be expected to answer questions pertaining to student aid eligibility, award status (e.g. disposition of aid to a student) and student billing account status; creation and updating of telephone/email scripts that are used in the office’s automated response system.
Why work at Villanova?
- Join a mission-driven organization. Since Villanova University’s founding in 1842, we have been inspired by the values of truth, unity, and love, and are a community dedicated to service to others.
- Villanova has been included among the nation’s best colleges and universities. VU’s inclusion again in U.S. News & World Report’s 2026 “Best Colleges” rankings is another indication of the University’s continued prominence and forward momentum.
- Villanova’s most precious asset is our people. As an employee, you will receive a holistic benefits package, generous paid time off, a competitive retirement savings plan, flexible work options, wellness programs including gym membership, professional development, tuition assistance, and more.
Villanova is a Catholic university sponsored by the Augustinian Order. The University is an equal opportunity employer and seeks candidates who understand, respect and can contribute to the University’s mission and values.
