Overview:
Works in collaboration with the Case Manager and other healthcare team members to provide comprehensive and coordinated care. Engages in interventions to improve self-management skills and improve quality of life for patients with chronic and/or complex illness. Provides education and behavior modification strategies and provides social support to patients and families. Acts as a patient advocate and healthcare navigator in assisting with resource allocation and management.
Bilingual in English and Spanish is preferred. Experience working in a community-based setting preferred. Knowledge of medical terminology preferred
This role works to bridge the gap between organizations, including health care delivery systems and community health services to: increase culturally relevant knowledge about health and wellbeing; improve underserved populations’ access to services; connecting patients to community resources; and ultimately improving health outcomes.
Education
Certification/Licensure
Experience