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Academic Advising Technician

Glendale Community College -
Glendale, AZ

Job Details

Temporary | Part-time
$13.00 - $14.50 an hour

Qualifications

High school diploma or GED

Full Job Description

Hourly Rate

$13.00-$14.50 DOE

Not Eligible for Benefits

This is a part-time, temporary position not eligible for benefits.

Work Schedule

19.5 - 24 hours/week

Maricopa Summary

Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?

Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?

Whether you’re teaching, working, or learning Make It Happen At Maricopa County Community Colleges!

About Us

What's Currently Happening at Maricopa

Many of our campuses have received grant awards through the National Science Foundation to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
One of the largest community college systems in the country
2020 Healthy Arizona Worksites Program recipient
Named 19th Best Employer for Women by Forbes
2019 No. 42 in Arizona’s Best Employers

Job Summary

Academic Advising Technicians are part of the Advising Pre-Screening Team, responsible for students intake and triage. The prescreening team monitors intake queues, including in-person, phone, online, and email; assists students with scheduling appointments with advisors; assists students with general questions, and engages in outreach efforts.

Additional Information

In order to qualify for a Federal Work-Study (FWS) job, a FAFSA (Free Application for Federal Student Aid) must be on file for the current award year and have eligible financial needs based on the college requirements. Please contact the Office of Financial Aid for more information prior to applying to a Federal Work-Study job.

FWS is a need-based, federally funded program.
FWS requires the completion of a Free Application for Federal Student Aid (FAFSA), and confirmation of federal work-study eligibility as determined by the financial aid office.
FWS does not directly pay for tuition, and funds are only available to eligible students attending a minimum of six (6) degree applicable hours in a federal student aid eligible program.
The FWS award amount is based on your FAFSA results and college funding availability, which will determine the number of hours available to work while supporting the students academic goals.
For more detailed information, please go to the Department of Education's Federal Work-Study Program website.

Essential Functions

85% - Provides support for Academic Advisement at Pre-Screening Desk including placement in virtual queues (QLess,) scheduling student appointments with appropriate Field of Interest Advisors, and providing referrals to appropriate departments based on Field of Interest and service needed; answers general questions and schedules appointments via phone and email; adheres to applicable policies and procedures; provides general information and assistance to students, parents, faculty and staff regarding advising services and processes; answers general questions regarding advising, financial aid, international, veterans and testing along with other student services functions

10% - Evaluates student needs and performs clerical and administrative office assistance; attends advisor training and/or other work related workshops to increase student support services skills; maintains communication with staff and student services departments

5% - Performs other related duties as assigned

Minimum Qualifications

High school diploma or GED

Desired Qualifications

A. One (1) or more years of experience working within an enrollment services office, such as advising, admissions, records and registration, financial aid, international students, or veterans

B. One (1) or more years of experience providing front-line customer service

How to Apply

Applicants are strongly encouraged to submit a cover letter that details how the applicant meets minimum qualifications. A cover letter may further highlight an applicant’s knowledge, skill and ability.

Please ensure your resume and cover letter provide the following items:

Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, and name of employer for each position.
Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Posting Close Date

Open until filled

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.