Purpose: Responsible for selling, receiving, and delivery of parts and accessories. In addition, performs in-store customer service, overall organizational promotion, and stocking duties.
Job Responsibilities/Duties
- Promotes and sells products and/or services to meet customer needs.
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Provide timely and accurate parts support to Service Technicians to maintain workflow efficiency.
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Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations
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Take equal rotation of the customer-facing after hours line
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Follows up on shortages and expedites issues by reporting to the manager
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Take equal rotation of working and servicing customers on Saturdays (and potentially Sundays during harvest)
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Assist in answering the customer phone calls regarding parts needs.
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Assists in maintaining all departmental tools, equipment, and vehicles are in good working order
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Assists in keeping the parts department clean and orderly
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Assists with preparing and maintaining merchandise displays
Experience, Skills, and Knowledge:
- Basic data entry/ keyboarding skills
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Basic parts and machinery knowledge
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Ability to work in a team environment
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Ability to lift items weighing up to 75 lbs
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High School diploma or equivalent experience
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Fork lift license preferred
