About Us
Ronald McDonald House® Central and Northern Arizona provides essential services that remove barriers, strengthen families and promote healing when children need healthcare. We operates three Houses in the greater Phoenix area that can accommodate a combined 72 families every night of the year: Roanoke House, Cambridge House and Dobson House. Families stay for days, weeks and sometimes months at a time, at no charge, while their children receive life-saving care at local hospitals and medical facilities. Since opening our doors in 1985, families from across the state, throughout the U.S. and around the world have checked in more than 63,000 times.
Join us in our Marketing Department as a Graphic Design and Content Specialist and play a crucial role in supporting our mission!
Learn more at https://ronaldmcdonaldhousecnaz.org/about-us/employment-opportunities/
Purpose and Scope
The Graphic Designer and Content Specialist plays a key role in shaping the visual identity and storytelling of the organization. This position is primarily responsible for producing high-quality graphics and layouts for digital and print materials that support fundraising campaigns, donor communications, special events, and community outreach. The role also carries storytelling and social media responsibilities — helping translate the organization's mission and impact into engaging content. The ideal candidate brings strong creative and technical design skills, attention to detail, and a passion for mission-driven work.
This position reports to the Vice President of Marketing and Communications.
Essential Job Functions
Design
· Create engaging visual content for print and digital use, including flyers, event materials, donor newsletters, social media graphics, brochures, and presentations.
· Design materials to support fundraising, including direct response campaigns, stewardship communications, and campaign collateral.
· Design electronic fundraising and awareness campaigns (e.g., Giving Tuesday, year-end giving, tax credit donations) and related email marketing content.
· Follow established brand guidelines to maintain visual consistency across all materials.
· Perform photo retouching and image manipulation; create new graphics as needed.
· Prepare files for printing and coordinate with print vendors when necessary.
· Assist in managing a photo and asset library for organizational use.
· Support event branding through signage, program guides, and visual displays.
· Collaborate with development team members to visually enhance donor-facing content.
· Adapt and revise existing templates for recurring campaigns and events.
· Prioritize and manage multiple design projects within scope, budget, and deadlines.
Storytelling
· Help translate organizational stories into engaging visual and written content, such as social captions, short blog posts, and simple donor-facing narratives.
· Partner with the Guest Services team photograph families and capture their stories for use in campaigns and materials.
· Collaborate with teammates to identify compelling visuals and moments worth highlighting in organizational content.
· Take photographs to support social media, donor communications, and organizational storytelling.
Social Media
· Develop and maintain a social media calendar that supports organization events, fundraising campaigns, and mission storytelling.
· Create graphics and visual assets for the organization's social media calendar.
· Support day-to-day social media content creation with a consistent, on-brand visual style.
Website
· Update and maintain website content and graphics using WordPress, ensuring accuracy and visual consistency with brand guidelines.
· Coordinate with staff to ensure new content (events, campaigns, stories) is reflected on the website in a timely manner.
Essential Qualifications
· Associate's or bachelor’s degree in graphic design, visual communications, or related field preferred.
· 2+ years of experience with graphic design or visual communications.
· Proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop); familiarity with Canva or other tools a plus.
· Proficiency with Microsoft Office Suite, including PowerPoint for presentation design and Outlook for team communication.
· Experience creating and scheduling content for social media platforms (Instagram, Facebook, LinkedIn).
· Strong understanding of layout, typography, and color theory.
· Basic familiarity with WordPress or similar content management systems.
· Ability to manage multiple projects and meet deadlines in a fast-paced environment.
· Excellent attention to detail, including strong proofreading skills across all print and digital materials.
· Comfort with writing and storytelling to support visual content.
· Basic photography skills (composition, lighting) for web and print use.
Additional Skills
· Some experience with social media graphics and digital advertising formats.
· Basic knowledge of branding and nonprofit communication principles.
· Strong organizational and communication skills.
· Previous experience in the non-profit sector.
· Knowledge of printing processes.
· Bilingual (English/Spanish) a plus.
· Commitment to the mission, values, and guest-centered culture of Ronald McDonald House Central & Northern Arizona.
Pay: $26.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Application Question(s):
- Are you proficient in Adobe Creative Suite?
- Do you have experience creating social media content?
Education:
Work Location: Hybrid remote in Phoenix, AZ 85004
