In a town famed equally for its charming traditions and modern appeal, The Hotel at Avalon captures both, a sparkling ode to its new South roots hitched to a forward-thinking concept. All the elements come together here — attentive service, and beautiful lush surroundings, a playful disposition and a sophisticated demeanor. With a warm and genuine smile, The Hotel at Avalon welcomes travelers and culture seekers — for business and for pleasure — to a place where the good life is right at home. Graced by walkable boulevards with their outdoor living rooms, splendid shops, inspired dining and entertainment, the blissful perk of Avalon complements the mix, just steps from the Alpharetta Conference Center. A new destination for Atlanta. The Hotel at Avalon is a place apart, an experience where everyone comes and lives well.
As Assistant Manager for the Starbucks at Avalon, your responsibilities will include managing the day to day operations of the Starbucks at The Hotel at Avalon as directed by the Starbucks Manager.
- Investigate and analyze current activities or information and make logical conclusions and recommendations.
- Ability to make decisions based on established policy and procedures.
- Manage the day to day operations of the store for breakfast, lunch and dinner periods as directed by the Starbucks Manager. Direct the day to day operations of the bar operations.
- Interview, hire, train, develop, recommend performance evaluations, resolve problems, and recommend discipline and/or termination when appropriate of staff members. Retain and motivate employees within the store.
- Assist with the implementation of company programs and manage the operations of the Store as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
- Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
- Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
- Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
- More than two years of post high school education.
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- Two years of full employment in a related position with this company or other organization(s).
- Starbucks experience preferred.
- Prior management experience preferred.
- Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines.
- Supervision/ management communication skills are required.
- Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make occasional decisions which are generally guided by established policy and procedures.
- Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
- Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Job Types: Contract, Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Restaurant Experience: 2 years (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
