Company Culture & Role Overview
At Jersey Mike’s, our dedication goes beyond preparing delicious subs—we are committed to serving people in every aspect of our work. Our company culture thrives on teamwork, respect, and genuine care for both employees and guests. We are currently seeking a full-time Maintenance Technician who exemplifies these values. This position is not limited to performing repairs; it is integral to supporting our teams and ensuring every guest enjoys an outstanding experience. The Maintenance Technician will play a key role in maintaining a safe, clean, and reliable environment across all store locations, positively impacting both staff and customers.
Responsibilities & Duties
- Assist with maintenance and improvement projects at multiple store locations.
- Inspect and identify equipment or machines requiring repair at store sites.
- Perform general repairs, including fixing drywall, painting, repairing doors and fixtures, and managing maintenance tasks that do not require specialized technicians.
- Carry out routine maintenance on building systems, such as kitchen and refrigeration equipment.
- Maintain and repair property, equipment, and grounds to ensure safety and reliability for both teams and customers.
- Complete work order requests promptly and professionally.
- Learn about and support the upkeep of Jersey Mike’s equipment, including kitchen and refrigeration systems.
- Clearly communicate repair needs to management and team members.
- Assist with janitorial duties, such as power washing, when required.
Required Skills and Abilities
- A thorough understanding of HVAC, plumbing, and refrigeration systems is essential for effective maintenance and troubleshooting across store locations.
- Proficiency in basic carpentry and painting is helpful for handling repairs involving drywall, doors, and fixtures. Certifications in these areas are considered beneficial.
- Strong analytical and problem-solving skills are necessary for diagnosing issues and implementing solutions.
- Superior customer service and communication skills are required for clear and efficient interactions with team members and management regarding repair needs and work order updates.
- A positive, team-oriented attitude and willingness to learn new skills foster a collaborative work environment and support ongoing professional development.
- Basic computer literacy is required for managing work orders and submitting reports accurately and on time.
- The ability to travel daily to as many as 40 area stores is needed to meet the maintenance requirements of multiple locations.
- Availability for day shifts, flexibility for occasional weekends, and the capacity to respond to emergency on-call situations are expected.
- Significant experience in appliance repair and service technician roles, along with a strong understanding of mechanical systems, is highly valued.
- Competence in reading schematics and technical diagrams is vital for effective equipment troubleshooting.
- Expertise in HVAC/R systems, refrigeration technology, air conditioning units, and related mechanical components is required.
- The ability to perform equipment repair and maintenance both independently and as part of a team is crucial.
- Construction experience is advantageous when managing installation or renovation projects.
- Exceptional problem-solving skills and attention to detail are fundamental for diagnosing technical issues.
Education and Experience
- High school diploma or equivalent is required.
- Previous related maintenance experience is preferred.
- On-the-job training will be provided.
Physical Requirements
- Able to stand and walk for extended periods.
- Must be physically capable of climbing ladders, bending, and crawling into tight spaces.
- Must be able to lift up to 75 pounds.
- Must be able to travel daily between various store locations (up to 40 stores).
- Must be available for day shifts, with some weekend and on-call emergency work as needed.
Schedule & Pay
- Pay: $25.00 per hour
- Schedule: Monday–Friday, day shift; on-call weekends as needed
Why Join JM West’s Jersey Mike’s?
- Become part of a culture that prioritizes people, teamwork, and professional growth.
- Contribute to the daily success of store teams by playing a vital role.
- Enjoy competitive compensation and opportunities to develop your skills.
- Work in a dynamic, supportive environment where you are valued as an individual.
- Take on the Maintenance Technician position and use your expertise to keep our facilities operating smoothly every day. This role allows you to apply your technical skills in a fast-paced setting, ensuring safety and reliability.
Pay: $22.00 - $25.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Vision insurance
Work Location: On the road
