Mulberry Paper and More is seeking a reliable, detail-oriented team member to join our growing small business. We specialize in decorative handmade papers sourced from around the world.
This is a hands-on position that combines e-commerce, customer service, photography, and order fulfillment. Every day is different, making this an excellent opportunity for someone who enjoys working in a creative environment and wearing multiple hats.
Responsibilities
- Add new products to our website
- Write and edit product descriptions
- Photograph products and perform basic image editing
- Create simple graphics and marketing materials as needed
- Answer customer phone calls and emails
- Process and fulfill customer orders
- Package and ship products accurately and efficiently
- Maintain product inventory and organization
- Assist with bookkeeping and administrative tasks as needed
- Assist with general office and warehouse tasks
Required Qualifications
- Strong computer skills and the ability to learn new software quickly
- Proficiency with Microsoft Office, including Word, Excel, and Outlook
- Excellent written and verbal communication skills
- Strong English grammar, spelling, and proofreading skills
- Demonstrated ability to write clear, professional, and grammatically correct content for customers and online product listings
- High attention to detail and accuracy
- Strong organizational and time management skills
- Ability to work independently and manage multiple responsibilities
- Dependable, punctual, and professional
Preferred Qualifications
- Experience with e-commerce platforms, online marketplaces, or website content management
- Product photography or photo-editing experience
- Familiarity with Canva, Adobe Photoshop, or similar design software
- Basic QuickBooks experience
- Customer service experience
- Shipping and order fulfillment experience
- Interest in art, crafting, paper arts, bookbinding, scrapbooking, origami, or related creative hobbies
Physical Requirements
- Ability to stand and move throughout most of the shift
- Ability to lift and carry packages weighing up to 30 pounds
- Ability to bend, reach, and perform repetitive packing and shipping tasks
What We're Looking For
The ideal candidate enjoys both creative and administrative work. They take pride in producing accurate, high-quality work, enjoy helping customers, and have an appreciation for art, design, paper, or crafting. Small business experience is a plus, but we are willing to train the right person.
A passion for art, paper, crafting, or other creative pursuits is highly valued, as it helps our team better understand and serve our customers.
Compensation
Competitive hourly wage based on experience.
To Apply
Please submit:
- Your resume
- A brief note explaining why you are interested in the position
- A short writing sample (approximately 150–300 words)
Your writing sample may be a product description, customer communication, blog post, article, or other example that demonstrates your writing ability. If you do not have a suitable sample, please write a brief description of a favorite art, craft, hobby, or handmade item. The writing sample must be original and not AI generated.
Please include any experience you have with e-commerce, photography, customer service, Microsoft Office, design software, bookkeeping, or creative hobbies.
Pay: From $15.00 per hour
Work Location: In person
