Certified Medical Assistant (CMA) - Surgery & Outpatient Infusion
Location: On-site at GMC | 202 Prospect Dr, Glendive, MT 59330 Employment Type: Full-Time, Non-Exempt, Hourly (bi-weekly pay)
Schedule: Monday - Friday | 8:00AM – 5:00PM
Glendive Medical Center | Glendive, Montana
Are you a compassionate, detail-oriented Certified Medical Assistant looking to make a meaningful impact in patient care? Join the team at Glendive Medical Center (GMC) and play a vital role in supporting patients throughout their surgical and infusion care journey.
As a Certified Medical Assistant (CMA) in our Surgery and Outpatient Infusion departments, you'll provide both clinical and administrative support while helping create a positive patient experience. This position offers a unique opportunity to work closely with nurses, providers, and interdisciplinary team members in a fast-paced, patient-centered environment.
What You'll Do
Clinical Support
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Prepare patients for surgical and infusion appointments by obtaining and documenting vital signs, height, and weight.
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Escort and room patients while ensuring comfort, privacy, and excellent customer service.
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Conduct post-operative follow-up calls and document patient responses in the electronic medical record.
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Assist with coordinating appointments, referrals, and treatment-related needs for infusion and chemotherapy patients.
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Verify that infusion and chemotherapy orders are current before scheduled appointments.
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Stock supplies, prepare patient care areas, and support efficient clinic operations.
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Serve as a communication liaison between patients, providers, and care teams.
Patient Access & Administrative Support
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Welcome patients and visitors with professionalism and compassion.
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Register patients and maintain accurate demographic and insurance information.
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Verify insurance eligibility and authorization requirements.
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Schedule surgical, infusion, and follow-up appointments.
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Answer telephone calls, assist with patient inquiries, and route messages appropriately.
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Support referral coordination and other patient access functions.
Environmental & Department Support
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Clean and prepare infusion booths and patient care spaces between patients.
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Follow infection prevention standards to maintain a safe and welcoming environment.
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Stock treatment areas and maintain organized workspaces.
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Dispose of waste and linens according to facility policies.
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Assist with regulatory, safety, and infection control compliance.
Qualifications
Required
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Certified Medical Assistant (CMA) certification from an accredited Medical Assisting program
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Current Basic Life Support (BLS) certification
Preferred
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Knowledge of medical terminology
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Experience working with electronic health records (EHRs)
Skills & Abilities
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Excellent communication and customer service skills
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Strong organizational skills and attention to detail
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Ability to manage multiple priorities in a fast-paced healthcare environment
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Commitment to confidentiality, safety, and infection prevention standards
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Ability to work effectively as part of a multidisciplinary team
Physical Requirements
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Ability to stand and walk for extended periods
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Frequent bending, reaching, pushing, and pulling
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Ability to lift and carry up to 25 pounds
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Ability to perform essential job functions with or without reasonable accommodation
Work Environment
This position works in a healthcare environment and may be exposed to:
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Communicable diseases and body fluids.
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Hazardous cleaning agents and toxic substances.
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Ionizing radiation.
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Pharmaceutical and medicinal preparations.
Appropriate training and personal protective equipment will be provided.
Benefits Overview
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Medical, dental, and vision insurance
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Employer-paid life insurance and disability coverage
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401(k) with company match
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PTO, extended illness, and holiday pay
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Optional additional benefits
Why Join Glendive Medical Center?
At GMC, you'll be part of a dedicated healthcare team committed to providing exceptional care to patients across eastern Montana and western North Dakota. We foster a supportive workplace culture built on our SERVE values: Service, Excellence, Respect, Value, and Engagement. Here, you'll find meaningful work, opportunities for growth, and the chance to make a difference in the lives of our patients and community every day.
Apply today and help deliver exceptional care close to home.
