Maintain your routine at the Newly Renovated TownePlace Suites Detroit Dearborn. Our Dearborn, MI extended stay hotel offers everything you need to make yourself at home and stay productive during your travels. Unwind in our spacious, pet friendly hotel suites with signature plush bedding, and fully equipped kitchens. During your stay, enjoy easy access to the best things to do in Dearborn like the Henry Ford Museum, Comerica Park, Little Caesars Arena, Huntington Place Conference Center and the Motown Museum. Our convenient location also makes our Dearborn hotel suites a great choice for your upcoming Dearborn group stay. No matter how long you're in town, make the most of your stay at the TownePlace Suites Detroit Dearborn.
We have an exciting opportunity to join our team as a Hotel Assistant General Manager.
The Assistant General Manager (AGM) supports the General Manager in overseeing all aspects of hotel operations, ensuring smooth day-to-day functions and exceptional guest experiences. The AGM acts as akey leader, managing staff, handling guest relations, and contributing to the hotel's financial and operational success.
Key Responsibilities:
- Assisting the General Manager in managing daily operations across all departments (front desk, housekeeping, maintenance,etc.).
- Recruiting, training, scheduling, and supervising hotel staff, ensuring high performance and a positive work environment.
- Addressing guest concerns, handling complaints, and striving to exceed guest expectations to maintain high levels of satisfaction
- Assisting with budget management, financial planning, and cost control to improve profitability.
- Maintaining high standards of service, cleanliness, and safety throughout the hotel.
- Ensuring adherence to all relevant health, safety, and legal regulations.
- Providing support to the General Manager with administrative tasks and implementing policies.
Skills and Qualifications:
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Strong leadership and team management skills.
- Excellent verbal and written communication skills.
- Exceptional customer service and problem-solving abilities.
- Strong organizational, time management, and multitasking abilities.
- Understanding of financial management principles.
- In-depth knowledge of hotel operations and industry best practices.
- Proven experience in a supervisory or managerial role within the hospitality industry.
At GF we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation plus a great culture.
GF Hotels & Resorts is an award-winning full-service ownership and management company that specializes in hotels, resorts, golf courses, and other related hospitality assets. Since its founding in 1988, GF has operated over 800 properties in 46 states. GF's expertise includes but is not limited to Sales & Marketing, Food & Beverage, Revenue Strategy,Information Technology, Human Resources and a complete Accounting System.Currently, GF partners with Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, Best Western, among others, as well as individual properties. With its award-winning approach to maximizing guest satisfaction, GF has been recognized as one of the top management companies in the industry.
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